7 Strategies to Overcome User Adoption Issues

  • by Kelly Bilodeau, Contributing Writer, SAPexperts
  • July 2, 2012
Get seven expert pointers from a trainer about how to improve user adoption when rolling out SAP BusinessObjects BI 4.0.

Organizations upgrading to BusinessObjects BI 4.0 are focused on meeting project goals and aiming for the all-important go-live date. However, they often forget about one critical component that has the potential to torpedo their efforts: user adoption.

“You’ve got a big problem on your hands if you successfully add new software, and no one is willing to use it,” says David Hudgins, senior solutions engineer and SAP Authorized Education Partner, BusinessObjects-certified trainer with Consultancy by Kingfisher, Inc. and Kingfisher Academy.

Fostering user adoption is critical to the success of your project. “A highly effective change management strategy will accomplish this goal by implementing training plans that allow users to adopt BI 4.0 on their terms,” says Hudgins.

Hudgins offers seven suggestions to speed user adoption.

Kelly Bilodeau

Kelly Bilodeau is a contributing writer for SAPexperts. If you have comments about this article or would like to submit an article idea, please contact the BI editor.

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