Automatically Move Business Partners, Customers, and Vendors from SAP CRM to SAP ECC

  • by Mitchell Faiman, enior Consultant – SAP CRM, SAP Australia
  • November 15, 2008
Create business partners, customers, and vendors in SAP ERP Central Component starting from SAP CRM. Then ensure that the data stays updated in both systems. The process involves the use of middleware and Customer/Vendor Integration functions. The combination of the two functions provides the total end-to-end solution.
Key Concept

In SAP ERP Central Component (SAP ECC), Customer/Vendor Integration (CVI ) facilitates the creation of customers and vendors from business partner records. The business partners created in SAP CRM are passed through to SAP ECC via middleware. On receipt of the data in SAP ECC, the business partners are created followed by the triggering of the CVI programs that subsequently create the customers and vendors. Any changes to the customers, vendors, or business partners are automatically updated across SAP CRM and SAP ECC to ensure that the data is consistent in all systems and all occurrences of the data.

Your new project has started and you are tasked with implementing SAP CRM and SAP ERP Central Component (SAP ECC). The main point of master data entry is SAP CRM, but you want to perform functions using customers and vendors in SAP ECC. For example, you might use the customers and vendors in SAP ECC to process agency business, such as invoice vendors, and pass on fees to the customers. Or you might use Internet Sales in SAP CRM and pass the sales order through to SAP ECC.

You need to get the business partners from SAP CRM to SAP ECC and concurrently create customer and vendor records. Standard middleware can handle most of this requirement, but you also need to implement Customer/Vendor Integration (CVI).

Mitchell Faiman

Mitchell Faiman is a senior consultant for SAP in Australia. He has more than 14 years of experience with SAP, gaining extensive knowledge in SD and SAP CRM. Mitchell has worked in Singapore, India , and Australia on projects in many industries such as consumer products, retail, manufacturing, banking, mining, and now leasing. His years of project experience has also found him taking on various project roles spanning from project manager and team lead to SAP SD/SAP CRM architect and configurer. His last few projects have been SAP CRM focused, concentrating on the integration of Internet Sales, Groupware, 1-to-1 email, middleware, and CVI.

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