Critical Success Factors for Information Lifecycle Management in SAP CRM

  • by Nico J.W. Kuijper, Archiving/ILM Solution Specialist, ST-Addons
  • April 15, 2008
Find out how to bridge the gaps between business requirements, such as having the ability to access information, and IT goals, such as keeping the SAP system maintainable and the data receptors clean, in relation to CRM archiving.
Key Concept

Information Lifecycle Management (ILM) combines processes and technologies to provide users with the information needed at the right time and with the lowest cost possible during the data’s lifetime. ILM can be successful only if you focus on the process of implementing an ILM strategy by considering the business information needs for access to online and archived information. If you start the other way around (the IT-driven approach) by primarily focusing on performance improvement, cost, and storage reduction, end users may become dissatisfied, significantly affecting your archiving project.

Nico J.W. Kuijper

Nico J.W. Kuijper is an archiving/ILM solution specialist for ST- Addons, a company specializing in SAP-certified solutions for ILM, automated SAP system management, and IT cost controlling. Based in the Netherlands, ST-Addons specializes in the process of aligning IT and business needs in relation to SAP decommissioning, data archiving, and data integration. Nico has worked in the ICT industry since 1989 and with SAP technology since 1995. He has conducted more then 25 SAP data archiving projects for large companies and multinationals in Europe. His archiving experiences cover archiving in R/3, SAP ERP, APO, CRM, IS-Utilities (IS-U), and SAP NetWeaver BI/SAP BW. He also developed overall archiving concepts for SAP environments with more then 10 terabytes of data.

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