Increase Sales with New Product Proposals in SAP CRM 7.0

  • by Matt Mantooth, Education Consultant in the SAP CRM, SAP NetWeaver Administration, SAP ECC, and SAP NetWeaver BW Curriculum, SAP
  • October 1, 2010
See how to configure SAP CRM 7.0 to provide product proposals to the CRM WebClient UI. Explore several different types of product proposals and the rules for configuring them in connection with your sales order, quotation, and contract transaction types.
Key Concept
Anyone who has been involved in sales understands the impact that average items per sale numbers have on the bottom line. Why not take advantage of every opportunity to increase your items per sales order average? There is a functionality in SAP CRM 7.0 for product proposals that helps you do just that. Of course, there is nothing new about the concept of product proposals. What is new is the ability to provide those product proposals to all of your SAP CRM users. Prior to SAP CRM 7.0, the only interfaces for SAP CRM that supported product proposals were the Interaction Center and E-Commerce Web shops. Now, you can configure product proposals for all transaction types for users of the CRM WebClient UI.

The best part about the product proposal functionality in SAP CRM 7.0 is that it leverages the same configuration methods as the previous versions of product proposals for the Interaction Center. Therefore, if you have already been using product proposals in other interfaces, this additional functionality will easily fit within your current system configuration. If you have not taken advantage of product proposals before, you should look at this strategy for increasing sales for your organization.

I’ll start with the end in mind by showing you an example of the kind of outcome that product proposals can provide for a sales order. I will then show you how to create a sales order within the CRM WebClient UI and let you see the product proposal functionality in action. From there, I’ll break down the different types of product proposals and the benefits of each type. Finally, I’ll review the configuration of the product proposal functionality within the IMG.

Matt Mantooth

Matt Mantooth is an education consultant at SAP in the areas of SAP CRM, SAP NetWeaver Application Server, SAP ECC, SAP ERP HCM, and SAP NetWeaver BW. He has more than eight years of SAP CRM and technical consulting experience. Matt holds an SAP CRM 7.0 associate level certification and a bachelor’s degree in information systems from the University of Alabama, Birmingham.

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