Plan for Risks and Recovery in Sybase Mobile Sales for SAP CRM

  • by Judith M. Myerson , Systems Engineer and Architect/Owner
  • November 2, 2010
Find out how to identify assets, assess risks, mitigate residual risks, and implement backup and recovery options for Sybase Mobile Sales for SAP CRM.
Key Concept
Sybase Mobile Sales for SAP CRM offers a range of features for a mobile sales, service, or marketing professional. Sybase uses SAP NetWeaver technology for integration with mobile applications.

Working outside the office (and the LAN), which is guarded by firewalls and intrusion measures, can increase risks to the Sybase Mobile Sales for SAP CRM application. This risk is present whether the user has an iPhone or Windows Mobile phone, or plans to use the upcoming BlackBerry version of Sybase Mobile Sales for SAP CRM.

On top of this, your organization’s mobile policies on risk mitigation may not be ideal. As a result, you need to establish a security policy based on the best practices of mitigating risk and recovery options at your organization for Sybase Mobile Sales for SAP CRM. You can accomplish this by setting up a risk assessment life cycle with four stages:

  • Identify assets
  • Identify risks: functions and technical issues
  • Mitigate residual risks
  • Backup and recovery options

Judith M. Myerson

Judith M. Myerson is a systems architect and engineer and an SAP consultant. She is the author of the Enterprise System Integration, Second Edition, handbook, RFID in the Supply Chain: A Guide to Selection and Implementation, and several articles on enterprise-wide systems, database technologies, application development, SAP, RFID technologies, project management, risk management, and GRC.

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