Learn a best-practice implementation strategy for enhancing the SAP CRM 7.0 reporting framework to search for SAP CRM transaction data (i.e., one-order documents), such as activities, orders, or complaints using the CRM WebClient UI.
The reporting framework is the underlying layer for all SAP CRM transactional data searches. The CRM WebClient UI is the dominant user interface to search for transactional data in SAP CRM.
If you have a project that requires enhancements to the SAP CRM one order search functionality—a common scenario in implementation projects using SAP CRM, which frequently involves the search functionality of one order documents—you need to know the best approach for enhancing the reporting framework to ensure future support, performance, and reusability. Understanding the underlying concepts and following the correct enhancement methodology is key for a successful implementation of the search functionality.
For the search tool interface, you can use either the SAP CRM WebClient UI or a non-SAP CRM WebClient UI, such as a mobile application. This article covers searches with the CRM WebClient UI.