Simplify CRM Middleware Monitoring with the Central Monitoring Cockpit: Part 2

  • by Kehinde Eseyin, Security Architect
  • April 6, 2010
Find out how to use the Monitoring Cockpit to comprehensively monitor CRM Middleware, especially as it relates to monitoring tools, statistics, and background jobs.
Key Concept
Performance data, which can be in the form of statistics or traces, is an important ingredient for performance analysis. Performance statistics provide a general overview of performance data, while performance traces provide more comprehensive information about the flow of data. Background jobs are aimed at achieving specific tasks. They describe steps that are executed without the need for user interaction.

To guarantee objective performance analysis and optimal system performance, it is important to activate a collection of performance statistics and traces. You also must ensure that appropriate background jobs are scheduled and executed successfully. In this, the second part of a two-part series covering the Monitoring Cockpit for CRM Middleware, I concentrate on how the Monitoring Cockpit can help you with these tasks. The first article I wrote on this topic, “Simplify CRM Middleware Monitoring with the Central Monitoring Cockpit,” was posted to the knowledgebase in January 2010. In that article, I provided an overview of the central CRM Middleware monitoring tool found in transaction SMWP. I also explained some monitoring capabilities of the Monitoring Cockpit.

In this follow-up, I discuss how the Monitoring Cockpit provides services for:

  • Monitoring tools or statistics such as BDoc type, BDoc service workload statistics, BDoc message flow processing statistics, CRM Middleware alert monitor, and CRM Middleware trace
  • Background jobs such as CRM Middleware reorganization, the Monitoring Cockpit collector, the collector for BDoc message and site statistics, generation status objects, periodical background generation, the administration console subscription agent, and administration console site scheduling

Kehinde Eseyin

Kehinde Eseyin is a security architect. He holds a bachelor’s degree in computer science. He has about 12 years of IT security, governance framework, IS risk, and compliance experience gained by working in numerous global organizations. Over the years, he has demonstrated competencies in security design, information assurance, cyber security, data privacy, threat and vulnerability management, penetration testing, business architecture, project management, IT audit, IS controls framework, and identity and access management.

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