Enhance Screens Effortlessly in SAP CRM 7-0

  • by Roberto Kirsten
  • October 12, 2009

Roberto Kirsten

Roberto Kirsten has almost 20 years of international consulting experience working on very large accounts in several industries. He has completed numerous SAP implementations worldwide in many different capacities ranging from technical to functional, including leadership roles. For the past 10 years, his work has centered on helping clients define customer channel strategies involving SAP CRM in the areas of marketing, sales, services, and revenue management. Roberto is the SAP CRM Principal at Capgemini, and his role includes the delivery of large CRM programs as well as the development of multi-year roadmaps, business cases as well as creating value propositions around CRM programs.

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