Hidden XCM Features Minimize Manual Web Channel Application Setup

  • by Mike Lorusso, CRM Solution Architect, SAP
  • March 26, 2009

Mike Lorusso

Mike Lorusso has eight years experience in SAP CRM releases from mySAP CRM 3.0 through SAP CRM 7.0. He has worked as a freelance consultant for clients in the high-tech, retail, public sector, and consumer electronics industries, as well as delivering training on behalf of SAP Education. More recently he has been working for SAP as a Solution Architect covering all areas of SAP CRM and CRM on-demand.

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