Use this Chart to Help You Plan Your Web Channel Support Process

  • by Kunal Verma, PMP, Global Business Applications Manager
  • March 14, 2012

Kunal Verma

Kunal Verma, PMP, is global business applications manager with a medical device and solutions company. He is responsible for CRM, customer service, and e-commerce applications. He has more than 11 years of consulting and leadership experience in the CRM and ERP spaces, with companies including IBM, SAP, and Infosys. Kunal has been involved in several consulting, roadmap definition, business process transformation, pre-sales, project management, and implementation projects, mainly on SAP products. He has worked extensively on SAP implementations for the healthcare, hi-tech, CPG, and automotive industries.

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