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[8 Matches Found]
 
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by Conny Dahlgren, Senior Consultant, SAP Australia April 15, 2008
BI/Financials/HR/SAP Professional Journal/SCM – 
In SAP CRM 2007, you can show different user interfaces for a user, depending on the user’s partner function within a transaction. The new user interface makes this possible with minimal development. Find out the four steps to set up this functionality within an opportunity.

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by Conny Dahlgren, Senior Consultant, SAP Australia December 15, 2007
BI/Financials/HR/SAP Professional Journal/SCM – 

SAP CRM 2006s introduces the wrap-up list functionality for Interaction Center, which alerts interaction center agents about tasks they need to complete before ending an interaction. Find out how this functionality works and the process to set it up.


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by Ned Falk, Senior Education Consultant, SAP August 15, 2007
BI/Financials/HR/SAP Professional Journal/SCM – 
You can use the Easy Enhancement Workbench to add fields to a business partner. This method allows you to avoid writing code by following a simple wizard to create your custom fields.


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by Seema Thomas, Application Solution Manager, CRM On-Demand Solution Management, SAP Labs May 15, 2007
BI/Financials/HR/SAP Professional Journal/SCM – 
Find out about the functionality available in SAP CRM Marketing on-demand, including updates available since SAP introduced it in May 2006. Also see how it relates to the functionality available in the on-premise SAP CRM.

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by Conny Dahlgren, Senior Consultant, SAP Australia March 15, 2007
BI/Financials/HR/SAP Professional Journal/SCM – 
Companies often extend their mySAP CRM systems with their own transactional fields, also called attributes. Here is a step-by-step description about what to do so that you can use your own attributes in pricing configuration.

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by Conny Dahlgren, Senior Consultant, SAP Australia December 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Find out about the latest update to the SAP CRM on-demand suite. It includes SAP CRM on-demand for Service, which adds service ticket functionality. The update also allows you to integrate your SAP HR system with the SAP CRM on-demand suite.

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by Conny Dahlgren, Senior Consultant, SAP Australia November 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Understand how to add an attribute, such as a user-defined field, to an action workflow condition to customize how your system carries out an action.

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by Conny Dahlgren, Senior Consultant, SAP Australia July 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Learn the four steps to configure iObjects in mySAP CRM and get a fundamental understanding of the Individual Object Integration Framework configuration. This best practice solves the issue of having to correct and update business partner information within iObjects.