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by Priya Natarajan, Senior Consultant, Dustin Droz, Consultant | Dustin Droz, Consultants, BearingPoint Commercial Services SAP CRM Practice | Andrew Caldwell, Consultant | Nicolas Galassi, Business Analyst, BearingPoint Commercial Services SAP CRM Practice January 15, 2009
BI/Financials/HR/SAP Professional Journal/SCM – 
Service contract management in SAP CRM 2007 can address the needs of many diverse service contract scenarios. The various applications of service contract management are useful for driving revenue in an increasingly service-oriented business environment. Find out what the key business drivers are for service contract management and learn about the different components that comprise it.

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by Conny Dahlgren, Senior Consultant, SAP Australia November 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Understand how to add an attribute, such as a user-defined field, to an action workflow condition to customize how your system carries out an action.

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by Karen Lindholm, CRM Consultant, PRAGMATEK October 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Take a look at five basic R/3 Sales and Distribution features that SAP added to mySAP CRM 2005 to help improve the sales order process. These features are a new Vendor column for line items, the ability to limit the allowed order types by sales area, new business partner templates, product proposals in quotations and orders, and mass update functionality for sales transactions.

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by Karen Lindholm, CRM Consultant, PRAGMATEK May 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Learn how a debugging session speeds up the time it takes to uncover the cause of an error when replicating mySAP CRM business partner data to mySAP ERP Central Component.

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by Karen Lindholm, CRM Consultant, PRAGMATEK March 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
The standard action profile <b>ORDER_MESSAGES</b> allows you to send output documents to your customers. With Action Wizard, you can build an action profile that automatically creates a follow-up activity when a sales contract expires. Also, find out how to use actions to send alerts to the Business Workplace or SAP NetWeaver Portal inbox.