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SAPexperts/CRM – Learn more about entertainment pricing models from CRM expert Maneesh Agarwal, as well as the pricing architecture of SAP CRM-IPM pricing and royalty scopes. Get details for how they support pricing calculations and user data entry, and what the potential gaps are that you might encounter in the media industry, especially with television companies.
SAPexperts/CRM/Project Management – Walk through the steps a company took to set up the transaction launcher in its SAP CRM system so users can access other systems via their desktops.
SAPexperts/CRM/Project Management From CRM project expert Doug Hurley, here is a helpful list of tips to keep in mind when building your after-sales services roadmap.
SAP 360 Customer & CRM on HANA: An Introduction to Recent Innovations & Improvements Made to SAP CRM [On-Premise] (CRM 2013)
A Step-by-Step Action Plan for Building & Proving a Business Case for SAP CRM (CRM 2013)
SAPexperts LIVE! Tips for Providing Better Customer Support with Personalized Email & Chat Responses from Bill Pritchett & John Burton
An Interview with CRM Expert Niels Osten at CRM 2013
SAPexperts/CRM/Project Management – Here is a quick and handy guide to the SAP-related mobility options currently available.
A founding CRM advisor has passed on.
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