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How to Resolve Employee Replication Issues in HR with CRM Integration

CRM/HR – When CRM is integrated with SAP ERP HCM, creating an employee in HCM is supposed to trigger the creation of a business partner (BP) with an employee role in CRM. However, that doesn’t always happen. Siddhartha Datta Choudhury shows how to generate business partners in employee roles for these missing employees in CRM and assign them to the organizational model.

A List of 8 Steps to Build After-Sales Service Roadmaps and Process Improvements

SAPexperts/CRM/Project Management
From CRM project expert Doug Hurley, here is a helpful list of tips to keep in mind when building your after-sales services roadmap.


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SAPexperts Preview: An Introduction to SAP Predictive Analysis and How It Integrates with SAP HANA



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