CRM hub
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SAPexperts/CRM – Neelesh Sugandhi of Capgemini explains the usage-based pricing concepts designed for media industries, and shows you how to configure and apply them effectively in SAP CRM-Intellectual Property Management (SAP CRM-IPM) implementations.
SAPexperts/CRM/Project Management – Walk through the steps a company took to set up the transaction launcher in its SAP CRM system so users can access other systems via their desktops.
SAPexperts/CRM/Project Management From CRM project expert Doug Hurley, here is a helpful list of tips to keep in mind when building your after-sales services roadmap.
SAP 360 Customer & CRM on HANA: An Introduction to Recent Innovations & Improvements Made to SAP CRM [On-Premise] (CRM 2013)
A Step-by-Step Action Plan for Building & Proving a Business Case for SAP CRM (CRM 2013)
SAPexperts LIVE! Tips for Providing Better Customer Support with Personalized Email & Chat Responses from Bill Pritchett & John Burton
An Interview with CRM Expert Niels Osten at CRM 2013
SAPexperts/CRM/Project Management – Here is a quick and handy guide to the SAP-related mobility options currently available.
A founding CRM advisor has passed on.
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