About CRM Expert
CRM Expert, a division of WIS Publishing, is a comprehensive online subscription resource of practical information, best practices, and tutorials for SAP professionals running SAP CRM technology. Our mission is to provide the tools and information you need to do your job, and help your company get the most from its SAP software systems.
Content Management Team
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Content Development Team
Our content developers work in conjunction with leading experts and our expert advisors to produce everything you see in SAP Experts.
Gary is the managing editor of Financials Expert and SCM Expert. Before joining WIS in March 2011, Gary was an editor at Elsevier. In this role he managed the development of manuscripts for Elsevier’s imprint responsible for books on computer security. Gary also has held positions as a copy editor at Aberdeen Group, a Boston-based IT market research company, and as an editor at Internet.com, a publisher of content for the IT community. He also gleaned experience working as a copy editor for International Data Corp., a Framingham, MA-based IT market research company. He earned a bachelor of science degree in journalism from Suffolk University in Boston. He enjoys traveling, sailing as a passenger onboard schooners, and helping his wife, Valerie, with gardening during summer weekends. He’s a fan of all the Boston sports teams and once stood behind Robert Parish in a line at BayBank. He felt small and didn’t ask for an autograph. You can follow him on Twitter at @FI_SCM_Expert. His online footsteps can also be found in the SAP Experts group on LinkedIn.
M.S. Hein is managing editor of HR Expert and BI Expert. You may follow her on Twitter (@MS_Hein).