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[52 Matches Found]
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by Rajiv Bali, SAP CRM Consultant, SAP India Pvt. Ltd November 25, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Rajiv Bali shows you how to integrate some of your HR processes with SAP CRM Shared Services Framework, to improve the efficiency and effectiveness of your organization. Learn the required configuration to integrate these two systems.


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by Prashant Dube, Director Solution Management, Industry Business Solutions, SAP Canada August 1, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 
Learn from Prashant Dube, of SAP Canada, how to use SAP’s order management functionality to optimize your order-to-cash process, increase profits, and keep your customers happy.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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BI/Financials/HR/SAP Professional Journal/SCM – 

Learn from Deloitte’s Bhanu Sistla how to develop custom SAP CRM ex-commerce applications to meet your customers’ needs.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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BI/Financials/HR/SAP Professional Journal/SCM – 

Vishal Mani shows you how to use social media platforms (like Facebook) more effectively. Learn how to broaden your customer network, and your marketing and customer service activities.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Beni Basel, Vice President, Global CRM Advanced Solutions, SAP AG July 22, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Beni Basel of SAP AG teaches you about the unique opportunities created by recent changes in the “big data” and analytics realm. These innovations give your sales, service, and marketing employees the real-time decision support they need to ensure a better customer experience.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Stephen Johannes, SAP CRM Developer July 12, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

This book, “SAP CRM: Technical Principles and Programming,” by Stephen Johannes, provides developers and consultants with the technical foundation to be more effective on CRM projects and to increase the success of CRM implementations. For more information about the book, visit its page on insiderBOOKS.com.


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by Amit Venugopal, Managing Director and Vice President, Sales, ecenta AG July 12, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Learn from CRM expert Amit Venugopal of ecenta AG how to harness the power of SAP Social OnDemand and SAP Social Media Analytics.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Stephen Johannes, SAP CRM Developer July 12, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

SAP CRM: Technical Principles and Programming,” is by Stephen Johannes. It provides developers and consultants with the technical foundation to be more effective on CRM projects and to increase the success of CRM implementations. For more information about the book, visit its page at insiderBOOKS.com


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by Seema Thomas, Application Solution Manager, CRM On-Demand Solution Management, SAP Labs July 9, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Watch SAP's Seema Thomas's session and learn how to leverage SAP rapid-deployment solutions.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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BI/Financials/HR/SAP Professional Journal/SCM – 

Bill Ziska shows you why we make mistakes and what motivates us to do better. In his interactive presentation, get guidance for avoiding mistakes for your sales, marketing, and service teams, and learn how to improve performance.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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BI/Financials/HR/SAP Professional Journal/SCM – 

This presentation provides you with guidelines for successfully building the business case for SAP CRM within your organization.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Ashish Saxena, Director, Accrete Solutions, LLC | LeighAnne Holtzman, Manager, Accrete Solutions, LLC May 15, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

/Project Management/Mobile – Here is a quick and handy guide to the SAP-related mobility options currently available.


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by Praveen Peddibhotla, Principal-Management Consulting Services, Infosys | Raghurama Gurrala, Lead Consultant, Infosys April 30, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Learn from Praveen Peddibhotla and Raghurama Gurrala, both of Infosys, how to get the most from your company’s Installed Base (IBase) design, and gain a better understanding of your customers’ purchases and installations.


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by Sruthi Jain, CRM Consultant, SAP April 12, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Learn how to configure knowledge articles in SAP CRM 7.0 from CRM expert Sruthi Jain. This is a great resource to use for agents who often receive the same queries from multiple customers. Using knowledge articles, you can create and maintain a reusable document bank of standard answers or instructions. In addition, learn how SAP CRM can help to drastically reduce processing time.


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by Liang Ma, Specialist Master, Deloitte Consulting LLP November 27, 2012
BI/Financials/HR/SAP Professional Journal/SCM – 

Liang Ma shows the basic tenets for selecting the best CRM analytic options. Learn the different ways to create interactive reports and real-time dashboards, as well as the architectural and data flow guidelines used to implement CRM analytics.


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by Steven Trinh Xuan Dung , Senior Consultant, ecenta APA Ltd. October 12, 2012
BI/Financials/HR/SAP Professional Journal/SCM – 
Here are two great basic techniques for SAP Business Communications Management users to employ when implementing Interactive Voice Response enhancements with Python coding.

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by Ash (Shashank) Heda, Principal, Process and Domain, Consulting & Systems Integration, SAP Practice, Infosys Ltd. | Shailesh Sinha, SAP-CRM and SD Lead, HCL AXON October 11, 2012
BI/Financials/HR/SAP Professional Journal/SCM – 
Here’s a quick and easy checklist for you to use when you’re trying to decide decide whether or not to get on board with some of the latest energy industry technologies, including the suite of smart grid, smart meters, and AMI.

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by Ash (Shashank) Heda, Principal, Process and Domain, Consulting & Systems Integration, SAP Practice, Infosys Ltd. | Shailesh Sinha, SAP-CRM and SD Lead, HCL AXON September 28, 2012
BI/Financials/HR/SAP Professional Journal/SCM – 
In this helpful and timely article, authors Ash Heda and Shailesh Sinha show you to how to administer and use smart grid, advanced metering infrastructure, and smart meters to improve your consumers’ experience and optimize your associated energy and operational costs. They neatly lay out the fundamentals, application, and impact of these emerging technologies and show how the SAP Business Suite helps deploy and leverage the value they provide.

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by Gunawan Hasim, Senior Consultant, ecenta Australia July 5, 2012
BI/Financials/HR/SAP Professional Journal/SCM – 
Tightly integrate the your SAP ECC Billing and Logistics functions with SAP CRM in order to allow SAP CRM to improve and analyze customer experience, interaction, and satisfaction.

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by Steven Trinh Xuan Dung , Senior Consultant, ecenta APA Ltd. March 2, 2012
BI/Financials/HR/SAP Professional Journal/SCM – 

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