SAP CRM 7 Ehp 1

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by Nagur V. Kanna, Manager, Capgemini US LLC | Akarsh Ravi, Manager, Capgemini US LLC November 7, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Nagur V. Kanna and Akarsh Ravi describe ways to increase system speed when working with cumbersome, performance-draining documents.


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by Abhishek Gundala, Manager, Capgemini August 14, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Abhishek Gundala of Capgemini provides an overview of the technical architecture of the Mass Change Tool in SAP CRM-IPM that is delivered with SAP CRM 7.0 enhancement package 1, as well as enhancements including adding custom fields in the Search operations and enabling drop-downs, enabling search help for a field in Contract Header Search operations, and creating a new node and including custom fields at the item-level Change operations.



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by Prashant Dube, Director Solution Management, Industry Business Solutions, SAP Canada August 1, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 
Learn from Prashant Dube, of SAP Canada, how to use SAP’s order management functionality to optimize your order-to-cash process, increase profits, and keep your customers happy.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Winfried Gerg, Director Product Management CRM Web Channel, SAP AG August 1, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Winifred Gerg of SAP AG shows you what’s new with SAP’s multi-channel e-commerce strategy, including what’s new with the solution delivery roadmap.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Surya Kuchibotla, SAP CRM Practice Head, Mouritech LLC July 31, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Surya Kuchibotla explains how to integrate loyalty programs, loyalty reward rules, and loyalty member activity with the CRM Web Channel, the CRM WebClient UI, and the Interaction Center WebClient.


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BI/Financials/HR/SAP Professional Journal/SCM – 

With CRM expert Toros Aledjian as your guide, test-drive the new user-oriented capabilities and functionalities available in SAP CRM 7.0.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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BI/Financials/HR/SAP Professional Journal/SCM – 

Bill Ziska shows you why we make mistakes and what motivates us to do better. In his interactive presentation, get guidance for avoiding mistakes for your sales, marketing, and service teams, and learn how to improve performance.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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BI/Financials/HR/SAP Professional Journal/SCM – 

Learn how applying SAP’s strategy of non-disruptive innovations and improvements for on-premise customers is leading to a new SAP CRM experience and a stream of easily consumable updates for existing SAP CRM installations. Also find out how SAP CRM features work with SAP HANA.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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BI/Financials/HR/SAP Professional Journal/SCM – 

This presentation provides you with guidelines for successfully building the business case for SAP CRM within your organization.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Praveen Peddibhotla, Principal-Management Consulting Services, Infosys | Raghurama Gurrala, Lead Consultant, Infosys April 30, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Learn from Praveen Peddibhotla and Raghurama Gurrala, both of Infosys, how to get the most from your company’s Installed Base (IBase) design, and gain a better understanding of your customers’ purchases and installations.


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by Antoine Cadot-Wood, Former Associate Editor March 28, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Managing Editor, Antoine Cadot-Wood had the opportunity to sit down with CRM expert Niels Osten, Director, PwC, at CRM 2013. Watch this interesting video to learn tips for successful CRM implementations, what's new in CRM, what Neils thinks about HANA, CRM 360°, and other hot topics.

This video was taken at CRM 2013 and is just one example of the great conference and content offerings provided by SAPexperts. For more information about CRM 2013 and our other conferences and seminars, click here: Link to WIS Conference & Seminar Website.


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by Maneesh Agarwal, SAP CRM Manager, Capgemini | Manjinder Sohi, SAP CRM Senior Consultant, Capgemini March 11, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

The media industry’s core product is intangible and the same product is licensed in different markets and territories. Here is a list of gaps in SAP IPM 7.0 enhancement package 1 for these unique requirements and suggestions for how to address them.


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by Diana Dias, Senior Consultant, Capgemini US LLC January 25, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

CRM expert Diana Dias shows readers how they can improve the performance of their large contracts using lean distribution. Lean distribution allows your system to store revenue distribution line items in the IPM_REVDIST set instead of using the billing plan functionality.


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by Judy Hildebrandt, Senior Business Process Specialist, Suncor Energy March 2, 2012
BI/Financials/HR/SAP Professional Journal/SCM – 
Walk through the steps a company took to set up the transaction launcher in its SAP CRM system so users can access other systems via their desktops.

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by Veeranna Battula, SAP CRM Senior Consultant November 16, 2011
BI/Financials/HR/SAP Professional Journal/SCM – 

Learn three methods for removing duplicate business partners in SAP CRM: SAP CRM 5.0’s BUPA_CLEAR transaction, SAP CRM 7.0’s Merge Accounts function, and SAP CRM 7.0’s Duplicate Check function. Also sample the functions in SAP CRM 7.0’s Data Quality Administration Framework.


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BI/Financials/HR/SAP Professional Journal/SCM – 

Learn about the unique characteristics of license sales contracts, which are used to sell intellectual property rights in SAP CRM-Intellectual Property Management.


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BI/Financials/HR/SAP Professional Journal/SCM – 

Learn about the unique master data processes in SAP CRM-Intellectual Property Management (IPM). Understand the product master data type IP and rights dimensions, and how to perform rights availability analysis.


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BI/Financials/HR/SAP Professional Journal/SCM – 

Learn about use cases and technical features of the service request, based on CRM 7.0 and SAP enhancement package 1. Understand which use cases the service request is suited for and how it differs from other service transactions, such as the service ticket.


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by Karthik Suryanarayanan, Senior Consultant, Capgemini LLC September 15, 2011
BI/Financials/HR/SAP Professional Journal/SCM – 

Learn the key considerations and challenges when implementing SAP Web Channel for SAP CRM 7.0 enhancement package 1, as well as the resources and timelines of a typical implementation.


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by Marek Andrzejczak, Senior SAP Consultant September 2, 2011
BI/Financials/HR/SAP Professional Journal/SCM – 

Understand the basic process behind managing newsletters and different IT approaches supporting this process. Learn how to directly integrate newsletter management with SAP CRM 6.0 and 7.0, the limitations of this method, and how to use customization to overcome these issues.


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