Standard accounts receivable (AR) functionality is split among many transactions, taking extra time from a busy AR team. By performing the whole customer contact process using a single transaction within SAP Financial Supply Chain Management (SAP FSCM), you can reduce the time spent by the AR team, ensuring more customers are contacted. The business can make better decisions, reducing potential bad debt. This includes having a complete dispute management system and prioritized worklist process in place. Walk through processes in AR, and then see how they work as compared to SAP FSCM to see the benefits, including a reduction in working capital and a reduction in days sales outstanding.
SAP Financial Supply Chain Management (SAP FSCM) provides more convenient access to the processes you normally perform in your FI-AR system. It is a licensable product, but comes with certain SAP ERP 6.0 implementations. Two important submodules of SAP FSCM are Collections Management and Dispute Management.
Over the past few years there has been a great deal of interest around SAP Financial Supply Chain Management (SAP FSCM). SAP has invested a great deal of time and effort in designing and improving the product. This can be seen by the various business function sets — collections of new functionality within an enhancement package — that have been released:
Many articles have focused on what SAP FSCM actually does and delivers (see the note for specific references). They are useful if you are aware of the current SAP accounts receivable (AR) functionality; however, some of the functionality is new within SAP FSCM and does not replace actual AR functionality.
I’ll review the current SAP AR transactions and then compare them to the new functionality that has been delivered so far within SAP FSCM.