Spotlight: Credit Management

  • by Gary Byrne, Managing Editor, Financials Expert and SCM Expert
  • January 20, 2012
Rohana Gunawardena answers 10 questions about using SAP credit management functionality.

In an article titled Guard against Nonpayments with Credit Data Reorganization,” Rohana Gunawardena, SAP practice director at Quality Systems & Software, stated that “to protect your business against the high cost of nonpayment, your credit department needs accurate and timely credit data. SAP provides standard functionality that can cover a multitude of scenarios. However, the credit data update is susceptible to glitches that require periodic reorganization of the credit data.”

To learn more about SAP’s credit data functionality, I recently interviewed Rohana about the use of SAP credit management (SAP CM) and the challenges finance managers may face when implementing the solution.

Why must credit data be reorganized?

Over time SAP credit tracking data can become out of sync, which results in false credit blocks or credit releases. To ensure accurate management of customer credit exposure and order management, the credit data should be reorganized on a periodic basis.

Gary Byrne

Gary is the managing editor of Financials Expert and SCM Expert. Before joining WIS in March 2011, Gary was an editor at Elsevier. In this role he managed the development of manuscripts for Elsevier’s imprint responsible for books on computer security. Gary also has held positions as a copy editor at Aberdeen Group, a Boston-based IT market research company, and as an editor at Internet.com, a publisher of content for the IT community. He also gleaned experience working as a copy editor for International Data Corp., a Framingham, MA-based IT market research company. He earned a bachelor of science degree in journalism from Suffolk University in Boston. He enjoys traveling, sailing as a passenger onboard schooners, and helping his wife, Valerie, with gardening during summer weekends. He’s a fan of all the Boston sports teams and once stood behind Robert Parish in a line at BayBank. He felt small and didn’t ask for an autograph. You can follow him on Twitter at @FI_SCM_Expert. His online footsteps can also be found in the SAP Experts group on LinkedIn.

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