Update Was Terminated: What Every FI/CO User Should Know About This Error Message

  • by Rohana Gunawardena, SAP Practice Director, Exium Inc.
  • February 15, 2003
Have you ever seen the message, Update was terminated, and wondered what it meant? Here's a more worrisome question: Do Your FI users know what to do when they see this message?

Have you ever seen the message, Update was terminated, and wondered what it meant? Here’s a more worrisome question: Do your FI users know what to do when they see this message?

Perhaps they click through, thinking it’s just another irritating log-on pop-up message. Since it looks so technical, they might assume that it does not apply to them. Users often find out otherwise at month-end when their books do not reconcile or they cannot find documents in open item lists.

Many users believe that all their data is safely stored when they click on the save button and see a message such as Document 3100153969 was posted in company code 0001. In reality, this may not be the case. To maximize online response time performance, R/3 sends the data to a background process to update later—as long as five minutes with a slow system.1 Sometimes things go wrong, and the journal you think was posted is only half-posted or not posted at all. For instance, it is possible for a G/L, A/R, A/P, or AA document to post to the main document tables, but not to summary tables or to submodules such as the Special Purpose Ledger (FI-SL), Cost Center Accounting (CO-CCA), or Profitability Analysis (CO-PA).

Rohana Gunawardena

Rohana Gunawardena heads the SAP practice division at Exium Inc. Exium is a leading business and technology consulting firm that enables companies to achieve their strategic business goals. Exium specializes in delivering superior IT solutions using ERP systems, with a special focus on SAP products. Rohana has been working with SAP since 1992. During his career he has assisted multiple clients on detailed system correction projects, such as correcting inventory balances, controlling area reorganizations, retrospectively activating group currency, and optimizing inter-company accounting transactions. He has spoken at many SAP conferences and has published more than 20 articles in Financials Expert, SCM Expert, and SAPtips on various aspects of SAP. His presentations have focused on Financials module selection, the order-to-cash process, global rollouts, business segment reporting, cross-module integration, and the financial impact of SCM transactions. Rohana is widely acknowledged as a leading SAP expert. Rohana is a Fellow of the Institute of Chartered Accountants in England & Wales. Previously Rohana has worked with the consulting practices of Accenture, Deloitte, and PwC.

Rohana will be presenting at the upcoming SAPinsider Financials 2018 conference October 16-18 in Prague. For information on the event, click here.

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