Adopting a Mobile Strategy: 7 Things You Can Do Right Now to Accelerate a Mobility Initiative

  • by Sherryanne Meyer, Manager, IT HR Solutions and Delivery, Air Products and Chemicals, Inc.
  • September 4, 2012
/Project Management/Mobile
Applications on mobile devices are simple, user friendly, and accessible. Deploying a mobile platform for your company, however, is anything but simple. The role of an innovative IT management team is vital to help businesses build a strategy to meet these goals. To make mobility an accessible option for your business, you need to build a business case and have the right technical architecture and skilled resources to design, develop, and deploy the applications. Explore these ideas to get you started on your own mobility journey.
Key Concept

For most large corporations, embarking on a mobile strategy will likely begin with deploying a single Mobile Enterprise Application Platform (MEAP) — a combination of tools that enables development and deployment of applications across multiple mobile platforms and secures corporate data by controlling mobile devices. The MEAP may be considered a technical prerequisite for embarking on your mobile journey, however, before you even have the technology in-house, there are steps you can and should take to build your mobile strategy.

A certain kind of nimbleness is required to successfully develop and grow a business in today’s world. Human resources departments – once simply the keepers of records and masters of recruiting and retention transactions – are becoming strategic partners with companies in cultivating an environment that facilitates a new, more agile workforce. One of the many ways technologists can help HR to be successful with these endeavors is through building and driving a mobile strategy for HR.

Build a Business Case

Why does HR need to worry about mobile devices? There are at least three concrete reasons that immediately come to mind:

  1. The workforce
  2. Technology
  3. Society

The Workforce

When you think of your employees in today’s world, one fact becomes apparent: nearly every employee owns at least one mobile device. Accessibility and increased use of digital devices are parts of the equation. However, demand alone is not a driver. The first thing you have to do is understand your workforce — where they are in the world, where they do their work, what they need to know to do their jobs, and what tools they need to have to do their jobs effectively.

This is where building the case for mobility begins, especially for global companies. For example, consider that in some parts of Asia there is better 3G connectivity than Internet connectivity. If you have workers on a plant or shop floor who need current information to do their jobs (e.g., access to safety or product information, how-to guides, or scheduling information), a mobile device that is readily available may suit their needs better than leaving the shop floor to go to a PC. If you have a sales force on the road, think about how important it is for those salespeople to have immediate access to current product information to do their jobs effectively.

Sherryanne Meyer

Sherryanne H. Meyer is Manager, IT HR Solutions and Delivery, for Air Products and Chemicals, Inc. She is also a blogger, human capital management expert, speaker, and influencer. Sherry is a member of the Board of Directors, American SAP Users Group (ASUG) and Program Chair, SAP Users Group-Human Capital Management Community.

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