ESS A to Z: How One Company Planned, Deployed, Tested, and Trained for Its ESS Implementation

  • by Dawn Burns, QA Manager, Howrey LLP
  • Kathy Howard, System Architect, EDS
  • July 15, 2004
You need to maintain bank routing number information in your system for all employees whose pay is directly deposited into their accounts. Many companies pay for this information, but here’s how you can use a free current bank routing number directory to update your SAP system.
Key Concept
You have two options for implementing Employee Self-Service. You can implement it through SAP Enterprise Portal or you can use a stand-alone solution based on transaction PZM3. Which one you select depends on several factors, including whether you already have a company portal solution, how much Enterprise Portal functionality you would use, and whether you want managers and core users to have one central entry point for SAP.

Making employees responsible for maintaining their own personal information helps streamline HR processes and frees up the Human Resource department to concentrate on tasks that add more value to the organization. We implemented SAP’s Employee Self-Service (ESS) to give employees a simplified user interface and allow them to access SAP using their Web browsers. Since most employees will only access SAP through ESS, the major expense of deploying the SAPGUI to employees’ desktops can be reduced greatly.

To help you identify the issues that your organization may encounter, we will share the journey of our global company’s implementation of SAP’s standard ESS functionality, from defining the scope to end-user training. We will discuss how we selected our solution, the functionality we decided to implement through ESS, the customizing tasks for the solution, and the different user interface technologies. We will also provide some helpful hints and lessons learned.

Dawn Burns

Dawn Burns is an SAP-certified human resources senior consultant and Quality Assurance Manager and HR Consultant with Howrey LLP. She is a former SAP Human Resources instructor for SAP America and has more than 12 years of experience in human resources and information technology.

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Kathy Howard

Kathy Howard is an SAP-certified consultant and a system architect at EDS. She has 20 years of experience in information technology, specializing in human resources applications. Howard has been working with SAP products since 1995. She has six information technology patents issued by the US Patent and Trademark office.

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