How to Translate and Customize Compensation Statements in the SuccessFactors Compensation Module

  • by Pablo Stuardo, SuccessFactors Senior Consultant, Ernst & Young
  • December 2, 2014
Learn how to customize compensation statements with translated text and make changes in the heading of the statement itself, all without the need to involve Customer Success or incurring extra time and costs.
Learning Objectives

After reading this article, you will know how to:

  • Customize text in compensation statements
  • Customize headers in compensation statements
  • Customize signatures in compensation statements
  • Translate compensation statements into other languages
Key Concept

Customer Success is team of consultants and engineers from SuccessFactors who take care of complicated issues and who do different types of configurations or customizations to a SuccessFactors instance. This is a paid service.

There is a requirement within every organization to provide compensation information to its employees. The traditional method is to send this information as compensation statements. Compensation statements are documents that contain text directed to the employee from management. The information contained in the statement typically includes (but is not limited to) salary, merit raise, bonus, stock award, and stock options award, and is usually for a particular cycle (weekly, monthly, or annually). It also might include organizational and demographic information about each employee.

HR administrators, HRIS teams, and even external IT consultants often encounter issues when using the SuccessFactors Compensation module. For example, in order to customize or translate a compensation statement outside the SuccessFactors compensation editor, users have to open a case with Customer Success. In addition, the SuccessFactors compensation editor’s functionality is limited as far as the degree and look of the customization. The structure of the actual compensation statement is always the same if edited with the standard compensation editor. For example, the SuccessFactors compensation editor does not enable the headers to be customized, and the layout of the information remains static.

In this article, the use of the word “customize” focuses on text customization, including fonts and colors, in addition to customizing (or translating) the language of the text itself. Customizing the actual structure of the compensation statement, such as location of the logo, background image, and section location, is possible (not with the SuccessFactors compensation editor), but this is out of the scope of this article.
If a company wants to modify the header of the compensation form, for example, a Customer Success case has to be opened. This route incurs extra costs as each new translation or customization has a particular price depending on the specifications. In addition, this process is time intensive and may take anywhere from two to six weeks.

Pablo Stuardo

Pablo Stuardo is a SuccessFactors Senior Consultant at Ernst & Young. He focuses on the entire SAP SuccessFactors suite and has supported and implemented a wide variety of projects for different clients at a global level. A native Chilean, Pablo is fluent in Spanish, and graduated from Georgia State University’s Robinson College of Business with a dual degree in Computer Information Systems and Finance.

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