Part 1: Plan For and Implement SAP Learning Solution

  • by Tammie Eldridge, Solution Principal, SAP America
  • Sharon Wolf Newton, Principal and CEO, hyperCision Inc.
  • August 15, 2006
SAP Learning Solution (LSO) builds on the mySAP ERP Training Management module and mySAP ERP HCM implementation to offer additional learning management system functionality such as new delivery methods, online learning, curriculum management, content design, and version management. Uncover the key LSO components and discover undocumented tips about how to prepare for a successful implementation.
Key Concept

SAP has provided a learning management system for more than 15 years, beginning with a solution called Training and Event Management (now called Training Management [TEM], sometimes referred to as PE in SAP documentation). This system allowed learners to book courses and view their training history via Employee Self-Service, and supported the full suite of classroom training administration functions.

SAP’s current learning software is SAP’s Learning Solution (LSO). Companies still can use TEM to administer classroom-only training or they can choose to leverage LSO functionality to deliver classroom training as well as Web-based training, virtual classrooms, blended learning, and collaboration to their employees.

mySAP ERP Training Management (TEM) serves as the foundation of SAP’s Learning Solution (LSO). However, LSO includes much new functionality such as administering and delivering Web-based training, virtual classrooms, curricula, and online tests. The entire LSO consists of SAP Authoring Environment, Content Management System (CMS), Learning Management System (LMS), Learning Portal, Content Player, Offline Player, Business Intelligence (BI), and the Collaboration functionality (Figure 1).

In the first part of this series, we’ll describe the LSO functionality and then we’ll dive into the details and discuss system landscape and architecture as well as implementation best practices, tips, and tricks that you can’t find elsewhere. We’ll focus on the back-end mySAP ERP functionality. In later parts of this series, we’ll describe system and master data configuration and training. We’ll also elaborate on the authoring functions.

Tammie Eldridge

Tammie Eldridge is a solution principal for SAP America responsible for HCM solutions in the retail, telecommunications, utilities, and finance industries. Prior to this, Tammie was the solution manager responsible for SAP Learning Solution, Performance Management, and SAP Tutor. She also served as a consultant implementing mySAP ERP HCM solutions as well as building ROI business cases to help organizations justify implementing HCM solutions. Before joining SAP, Tammie served as a training manager for a major manufacturing company as well as implemented the mySAP Logistics module. She received a bachelor’s degree in business administration in management and a master’s degree in Human Resources/Labor Relations from the University of Illinois.

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Sharon Wolf Newton

Sharon Wolf Newton, principal and CEO of hyperCision Inc., worked for SAP America for 10 years prior to joining hyperCision. At hyperCision, she currently supports multiple clients implementing SAP Learning Solution (LSO). While at SAP, Sharon was a platinum consultant in LSO and other Talent Resource Management processes. She supported many of SAP’s initial ramp-up customers during their LSO implementations. Other roles Sharon enjoyed while at SAP America included those of HCM practice manager and HCM curriculum product manager.

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