Protect Your SAP ERP EIC Data with New Authorization in Enhancement Package 4

  • by Jarret Pazahanick, Managing Partner, EIC Experts
  • Chandan Gopalani, Managing Partner, EIC Experts
  • January 5, 2011
Learn the key concepts of securing employee data contained in the Employee Interaction Center and how to set up authorizations for an HR shared service center.
Key Concept
Given the sensitive nature of employee interactions, it is important to secure related data in the SAP HCM ERP Employee Interaction Center (EIC) against unauthorized access and misuse. SAP enhancement package 4 for the EIC application delivers a new authorization object, P_EICAU, that allows users to guard sensitive employee interaction data. This authorization object must exist in the EIC agent’s list of authorization objects to use the EIC application.

The Employee Interaction Center (EIC) is a fairly new add-on application as part of the shared services offering of SAP ERP HCM. SAP delivered several new functions as part of the enhancement package concept. Some of these enhancements include service-level agreements, customer satisfaction surveys, enhanced authorization checks, and flexible data views.

With the release of SAP enhancement package 4, EIC underwent major functionality upgrades, including the following:

  • A new SAP ECC authorization object that allows a user to secure sensitive employee interaction data within EIC
  • A new portal business package for EIC agents, which contains the portal role that allows clients to integrate the EIC application with SAP NetWeaver Portal

The New EIC Security Concept

The new authorization object to enforce EIC activity authorization is called P_EICAU. The authorization object includes the following key attributes:

  • AUTHC is the authorization level or operation to be performed on the EIC activity. The values for the authorization level are: Create (C), Modify (M), Read (R), Delete (D), and All (*).

Jarret Pazahanick

Jarret Pazahanick is an SAP Mentor, Human Capital Management (HCM) Certified Consultant, and Managing Partner of EIC Experts who has specialized in SAP HCM since 1998. He is a subject matter expert in US Payroll, Employee Interaction Center (EIC), and Enterprise Compensation Management (ECM). Over the past 14 years, Jarret has completed 20 high profile, full life cycle SAP HCM implementations for global Fortune 1000 companies. He is SAP HCM certified and ASAP certified; author for HR Expert, CloudAve, and ASUG News; and a moderator, blogger, and gold-level contributor on the SAP Community Network.

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Chandan Gopalani

Chandan Gopalani is a senior SAP HCM technical consultant with over 18 years of experience working on SAP projects across various industries and clients since 1995. He is co-founder of EIC Experts and specializes in Organization Management, Employee Interaction Center (EIC), US Payroll, Enterprise Compensation Management, ESS/MSS, Personnel Administration, Benefits, CATS, Finance, and Sales & Distribution. He is ABAP certified and ASAP certified, as well the author of several HR Expert article. He is currently working as an ECM consultant for a Fortune 50 client.

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