The ABCs of Preparing SAP ERP HCM Training, Part 2: Note 7 Areas to Improve Training Programs

  • by Rob Lancaster, SAP HR and Payroll Consultant
  • December 7, 2010
Use tips from these seven areas, including change control, authorizations, and evaluation, in planning your SAP ERP HCM training program.
Key Concept
A training client refresh strategy is a well-planned approach to refreshing the master data within the training clients. This is key for maximizing the value of the training program.

A training program is made up of a number of elements, which I outlined in part 1 of this series. Now I delve more deeply into the following seven topics:

  • Training system clients
  • Portal training
  • User IDs and authorizations
  • Change control processes
  • Training data
  • Training administration
  • Course evaluation

Training System Clients

The objective of a training program is to provide an opportunity for demonstrations of SAP ERP HCM functionality and follow-up exercises in an environment that is close to the production system, but that does not pose any risk to production data or breach data protection regulations.

Usually companies use the quality assurance environment for training and testing and have a series of different clients available for specific purposes — each with its own dataset and user IDs. It is worthwhile to specify a requirement for a number of training clients, which can facilitate repeatable delivery of training courses with minimal effort.

Rob Lancaster

Rob Lancaster is an SAP ERP HCM consultant specializing in Payroll and Time Management. Based in the UK, Rob has undertaken roles on Europe-wide and global projects, including work in India, Germany, France, Netherlands, and Italy, working in both commercial and public sector organizations. He is particularly interested in process design, change management, and training.

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