Use Dynamic Actions to Send Emails Automatically

  • by Julie DeLaTorre, Senior HR Consultant, Symphony Management Consulting
  • July 15, 2007
Learn how you can have an email sent to one or more people from any infotype within the SAP HR system without implementing workflow.
Key Concept
By using a combination of dynamic actions and features, you can have mail kicked off when saving an infotype. The automatic mail functionality allows you to create your own workflow by specifying that an email go out after a specific infotype is created, saved, or changed.

SAP’s automatic mail functionality works with all releases of SAP R/3 from as early as 4.5B all the way up to SAP ERP Central Component (ECC) 6.0. You must have SAPconnect activated for all emails that go outside the system. Automatic mail is very useful to notify HR users. For example, once an employee is hired, you may want an email to go out to various other personnel to notify them of actions they may need to take. An SAP security person may need to set up this employee as a user of SAP and attach the proper profiles, while another security person may need to get this employee a badge and a set of office keys, and a benefits person may need to send out information to get this employee enrolled in benefits.

The automatic mail functionality is only documented in part, so I’ll share my tips for making the most of it. I assume a certain level of competence on the part of the user for using dynamic actions and features. If you need a refresher on these topics, refer to the HR Expert articles “Create Your Own Custom Feature and Eliminate Keying Errors” by Dawn Burns and “Unleash the Power of Dynamic Actions: Tips and Tricks to Get the Best Results” by Rehan Zaidi.

Julie DeLaTorre

Julie DeLaTorre is a senior SAP HR consultant with Symphony Management Consulting. She has worked in SAP for 12 years and focused on HR for 10 of those years. She has both her public-sector certification and HR certification. She specializes in PA, OM, PD, and Training and Event Management.

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