CRM

[343 Matches Found]
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by Siddhartha Datta Choudhury, Senior Architect, Infosys February 11, 2014
BI/Financials/HR/SAP Professional Journal/SCM – 
When CRM is integrated with SAP ERP HCM, creating an employee in HCM is supposed to trigger the creation of a business partner (BP) with an employee role in CRM. However, that doesn’t always happen. Siddhartha Datta Choudhury shows how to generate business partners in employee roles for these missing employees in CRM and assign them to the organizational model.

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by John Burton, Director Solution Management, SAP Interaction Center & Social CRM, SAP | William R. Pritchett, Senior Business Process Engineer, Dow Corning Corporation February 10, 2014
BI/Financials/HR/SAP Professional Journal/SCM – 

William R. Pritchett and John Burton show how to identify older sales opportunities as closed and automatically remove them from searches. This helps keep salespeople focused on current opportunities.


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by Navin Advani, Senior Manager, SAP Practice, Deloitte | Iwan Santoso, Specialist Master, SAP Practice, Deloitte | Abhay Borwankar, Director, SAP Practice, Deloitte December 16, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

In this article from Navin Advani, Iwan Santoso, and Abhay Borwankar, see how HANA can speed up complex pricing calculations for online Web-based order entry, which is becoming a prime channel of engagement.


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by Rajiv Bali, SAP CRM Consultant, SAP India Pvt. Ltd November 25, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Rajiv Bali shows you how to integrate some of your HR processes with SAP CRM Shared Services Framework, to improve the efficiency and effectiveness of your organization. Learn the required configuration to integrate these two systems.


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by Nagur V. Kanna, Manager, Capgemini US LLC | Akarsh Ravi, Manager, Capgemini US LLC November 7, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Nagur V. Kanna and Akarsh Ravi describe ways to increase system speed when working with cumbersome, performance-draining documents.


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by Sruthi Jain, CRM Consultant, SAP October 21, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 
Sruthi Jain explains how to customize customer surveys for different scenarios in the shared-services framework add-on for SAP CRM 7.0.

 


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by Praveen Peddibhotla, Principal-Management Consulting Services, Infosys | Anand Agarwal, SAP CRM Technical Architect, Infosys | Raghurama Gurrala, Lead Consultant, Infosys September 17, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Praveen Peddibhotla, Anand Agarwal, and Raghurama Gurrala explain how to set up campaign discounts in SAP CRM, ensure that discounts flow to the back-end SAP ERP Central Component (SAP ECC) system to be processed with minimal manual intervention, and, in cases in which there are multiple valid campaign codes, that campaign codes are able to be changed after the order is placed.


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by Abhishek Gundala, Manager, Capgemini August 14, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Abhishek Gundala of Capgemini provides an overview of the technical architecture of the Mass Change Tool in SAP CRM-IPM that is delivered with SAP CRM 7.0 enhancement package 1, as well as enhancements including adding custom fields in the Search operations and enabling drop-downs, enabling search help for a field in Contract Header Search operations, and creating a new node and including custom fields at the item-level Change operations.



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by Prashant Dube, Director Solution Management, Industry Business Solutions, SAP Canada August 1, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 
Learn from Prashant Dube, of SAP Canada, how to use SAP’s order management functionality to optimize your order-to-cash process, increase profits, and keep your customers happy.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Winfried Gerg, Director Product Management CRM Web Channel, SAP AG August 1, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Winifred Gerg of SAP AG shows you what’s new with SAP’s multi-channel e-commerce strategy, including what’s new with the solution delivery roadmap.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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BI/Financials/HR/SAP Professional Journal/SCM – 

Learn from Deloitte’s Bhanu Sistla how to develop custom SAP CRM ex-commerce applications to meet your customers’ needs.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Surya Kuchibotla, SAP CRM Practice Head, Mouritech LLC July 31, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Surya Kuchibotla explains how to integrate loyalty programs, loyalty reward rules, and loyalty member activity with the CRM Web Channel, the CRM WebClient UI, and the Interaction Center WebClient.


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BI/Financials/HR/SAP Professional Journal/SCM – 

Vishal Mani shows you how to use social media platforms (like Facebook) more effectively. Learn how to broaden your customer network, and your marketing and customer service activities.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Vikas Venugopal, Solution Manager, SAP July 23, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Vikas Venugopal of SAP introduces you to SAP HANA-powered marketing solutions. Learn how SAP CRM marketing solutions can be optimized to gather and crunch real-time customer data and user-driven analytics.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Beni Basel, Vice President, Global CRM Advanced Solutions, SAP AG July 22, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Beni Basel of SAP AG teaches you about the unique opportunities created by recent changes in the “big data” and analytics realm. These innovations give your sales, service, and marketing employees the real-time decision support they need to ensure a better customer experience.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Stephen Johannes, SAP CRM Developer July 12, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

This book, “SAP CRM: Technical Principles and Programming,” by Stephen Johannes, provides developers and consultants with the technical foundation to be more effective on CRM projects and to increase the success of CRM implementations. For more information about the book, visit its page on insiderBOOKS.com.


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by Amit Venugopal, Managing Director and Vice President, Sales, ecenta AG July 12, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

Learn from CRM expert Amit Venugopal of ecenta AG how to harness the power of SAP Social OnDemand and SAP Social Media Analytics.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Stephen Johannes, SAP CRM Developer July 12, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

SAP CRM: Technical Principles and Programming,” is by Stephen Johannes. It provides developers and consultants with the technical foundation to be more effective on CRM projects and to increase the success of CRM implementations. For more information about the book, visit its page at insiderBOOKS.com


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by Vijay Garg, Founder and CEO, The Principal Consulting, Inc. July 11, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 
Use these expert tips and techniques from CRM expert Vijay Garg to save time and money on your next SAP CRM mobile sales 2.0 and 2.1 implementations.

This presentation is from CRM 2013. For more information about this and our other conference and seminar offerings, visit our Conference and Seminar Website.


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by Hillary Bliss, Analytics Practice Lead, Decision First Technologies | Decision First Technologies, July 10, 2013
BI/Financials/HR/SAP Professional Journal/SCM – 

In this 30-minute webinar recording, author Hillary Bliss of Decision First Technologies walks you through her in-depth report, “An Introduction to SAP Predictive Analysis and How It Integrates with SAP HANA.”


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