10 Must-Have Tips to More Efficiently Implement, Optimize, and Go Live with ChaRM

  • by Nathan Williams, Global SAP Solution Manager Practice Lead, Monocle Systems
  • August 30, 2011
Accelerate the success of your Change Request Management (ChaRM) implementation by leveraging critical lessons learned from other organizations’ implementations. Avoid common — and not-so-common — mistakes that can occur at any point throughout the project life cycle. From strategy and design to go-live and support, discover essential tips that help facilitate an efficient ChaRM implementation for your organization. Whether you are implementing standard processes delivered from SAP Solution Manager or configuring an enhanced ChaRM solution to streamline existing processes, these 10 tips help avoid common issues and support a smooth ChaRM implementation.

Change Request Management (ChaRM) is a hot topic among those in search of greater efficiency, automation, and control throughout their traditional transport management processes. SAP’s focus on ChaRM, coupled with success stories shared among existing SAP customers, is making ChaRM more attractive and necessary.

The improvements of ChaRM delivered with SAP Solution Manager 7.1 drive attention and demand. Advanced capabilities by means of a Web user interface, flexibility in customization, and SAP NetWeaver Business Warehouse-based reporting are just a few examples of the new ChaRM capabilities in SAP Solution Manager 7.1.

If you have made a business case for implementing ChaRM, chances are that you are eager to get started. To build ChaRM into a success story for your organization, and to be a living example of just how effective the tool is, there are specific tips that are important to learn before starting off.

Setting up a stable ChaRM solution to drive your change and release management processes is not achieved without pitfalls along the way. Mistakes, whether they are minor or significant, can be detrimental at any point.

I’ll provide 10 must-have tips, collected from approximately 20 full-scale ChaRM implementations, to help avoid detrimental mistakes and support a smooth ChaRM implementation.

Nathan Williams

Nathan Williams is the Global SAP Solution Manager Practice Lead at Monocle Systems. For over a decade, Nathan has supported organizations in their efforts to leverage SAP Solution Manager as an integral component to manage their SAP solutions across the entire application lifecycle. Coordinating with IT, business, and program management teams, he has effectively defined strategies to help SAP customers seamlessly transition to SAP Solution Manager processes and capabilities. He is the author of ITSM and ChaRM in SAP Solution Manager and a co-author for SAP Solution Manager – Practical Guide.  

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