A Guide to Improving Screen Layouts in ChaRM
- by Avrohom H. Weissman, Senior Technical Consultant
- May 12, 2010
Learn a strategy to make your SAP screen layouts in Change Request Management (ChaRM) more intuitive and easier for end users to navigate. This strategy is based on SAP standard customization that allows the changes to be easily maintained through upgrades. A streamlined set of screen layouts allows end users to quickly reach their goals.
Well-designed screen layouts are vital to allowing users to easily accomplish their intended tasks in Change Request Management (ChaRM). You should always review the standard screen layouts supplied by SAP and identify which fields and buttons are required. You can then use SAP standard customization to improve the usability of the system. Once your improved screen layouts are implemented, the system is easier for users to learn about and use.
A common problem many companies face is end users becoming confused while entering information into SAP-provided layouts of input screens when they use Change Request Management (ChaRM). Without significant training, an end user is often unable to identify what the correct input should be. This can even be true for end users who are very familiar with the concepts and functionality but do not use it on a regular basis. This situation often results in frustration or incorrect data entry.
Here’s an example: When some companies create a change request, they rarely create a correction that is not an urgent one. If this is the case at your company, you could streamline the process by making urgent correction the default entry. Another area of confusion is the change request screen layout. For example, the Product ID field and the icon next to it tend to confuse end users. Because this field and button are not required by ChaRM, you can hide them. You can ease confusion with the use of transaction and screen variants to make data entry simpler and easier. You can remove unnecessary fields or buttons or default common values in fields to make the process of filling out the input screen more intuitive.
In this article, I’ll show you how to make urgent corrections the default entry and how to remove certain fields and buttons from your screen. You will learn how to decide which partners should be displayed on the change request fast screen entry, how to copy the existing screen layout variant, how to change your variant so it has mandatory fields and default values, how to remove fields or buttons, and how to activate and deactivate screen variants.
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