A Guide to Using CA Wily Introscope for SAP NetWeaver Applications

  • by Tony de Thomasis, SAP Mentor, Solution Manager Practice Lead — Acclimation
  • October 12, 2010
Learn why and how you should use CA Wily Introscope as part of your SAP Solution Manager Root Cause Analysis toolkit.
Key Concept
End-to-end Root Cause Analysis offers systematic analysis and resolution of incidents for a distributed environment. Since January 2005, CA Wily Introscope has been available via SAP Solution Manager as the Java management tool of choice to provide support services for and manage critical SAP NetWeaver applications. You can download the CA Wily Introscope Right To View (RTV) software from the SAP Service Marketplace.

Solution extensions are software offerings that form part of the application life cycle management (ALM) solution sold and supported by SAP. Solution extensions are designed to rapidly and independently deploy and also provide a fast ROI and a low overall TCO. SAP identified CA Wily Introscope (simply referred to as Wily in this article) as a key solution extension for IT optimization. You can use Wily as part of an industry best practice offering to address your key pain points in an expedited manner, resulting in cost savings and a positive ROI.

I will provide a guide to help you accelerate the benefits of Wily in an SAP NetWeaver landscape using SAP Solution Manager. Basis administrators, capacity planners, and ABAP programmers can use this quick guide to decrease support costs by reducing:

  • Application performance delays
  • Unplanned downtime
  • Application-associated help desk calls
  • The mean time-to-resolution for application errors

Tony de Thomasis

Tony de Thomasis has been working with SAP software since 1986. He installed the first SAP R/2 system in Australia for Mobil Oil in 1989. Tony has several years of Basis experience with large companies including National Australia Bank, Telstra, Coles Myer, BHP Billiton, and Australia Post. Tony enjoys SAP NetWeaver system and landscape design, extracting the best out of the database, operating system, disk subsystem, and server platform. He is very keen to virtualize, consolidate, and reduce downtime. Most recently, as an SAP Mentor Tony has taken on an application life cycle management thought leadership role in the SAP community. In his role as NetWeaver Practice Lead for Acclimation, Tony is passionate about deploying SAP Solution Manager as an initiative to reduce support costs, introduce proactive and innovative capability, and manage change. Follow him on Twitter at http://twitter.com/c821311.

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