A lot of time and effort go into creating solution documentation. By understanding how Solution Manager stores this information, you can be better prepared to take advantage of other capabilities of information management to provide end users and support teams with better control, visibility, and access to your solution documentation.
By reading this article, you will learn:
- Key terms and concepts of the Solution Manager’s internal Knowledge Warehouse
- How Solution Manager stores information based on how the content is created, and what type of information it is
- What opportunities exist if you make certain choices on how you create and manage your solution content
The Solution Manager Knowledge Warehouse is a collection of functionality that enables project teams to organize, manage, and deliver solution documentation of both a business process and technical nature. The Knowledge Warehouse allows you to organize content into projects and solutions to allow your enterprise to keep work in progress documentation (projects) separate from the production versions (solution), all with version control and work management capabilities.
The Knowledge Warehouse inside Solution Manager is a tool for managing and serving content for your enterprise. However, most users of Solution Manager only take advantage of a small portion of what this functionality can do.
For the most part, when an enterprise uses Solution Manager for its implementation capabilities, document management is only touched upon using the control icons found on the tabs in transaction codes SOLAR01 and SOLAR02. However, by understanding how the Knowledge Warehouse organizes and stores data, you can do much more than simply create, edit, and check documents out or in.