Basis & SAP Administration: Case study: How Newcastle University developed an annual, all-SAP system patching program to optimize and gain maximum value from its SAP investments

  • by Chris Burns, Newcastle University
  • March 11, 2019
Learn lessons from Newcastle University's experience developing a system of annual patching.

Newcastle University developed a system of annual patching in order to gain maximum value from SAP investments, prepare for the migration to SAP HANA, obtain full advantage of all new available functionality and bug fixes, ensure harmony between SAP systems, improve UX, and build a solid platform for future developments and patching. Attend this session to explore:

  • Key ingredients of the strategy, including formulating the "ideal" scope, reacting to circumstance, and communicating with stakeholders
  • The reality of how upgrading and/or patching 9 SAP Business Suite and SAP NetWeaver systems simultaneously works
  • Lessons learned and problems encountered in 4 years of annual patching, such as persuading stakeholders of merits, early involvement of SAP in issues, and organizing quality testing Benefits achieved, such as routinizing patching in stakeholder minds, and attaining a robust SAP landscape, ripe for leverage


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