Ensure the Success of Your SAP Implementation Projects Through Meaningful Communication — a Guide to Creating a Communications Plan

  • by Evan J. Albright, Senior Editor
  • November 15, 2005
Every project requires a certain amount of communication — perhaps a weekly report to the project team, quarterly presentations to the executive team, or meetings whenever a milestone is at risk. In the rush to start and finish a project, however, an organized approach to communication is often overlooked, which can result in increased calls to the help desk or support center, lower user acceptance, and in some cases, outright resistance to new technologies. This article presents a methodology for creating a communications plan to minimize such risks. It walks you through an example scenario, and provides tips and tricks along the way for improving communication during an SAP implementation project.

Evan J. Albright

Evan “Josh” Albright was a senior editor at WIS and a director of projects and IT communications for Reed Business Information, North America’s largest B2B publisher. He also served as acting director of corporate communications, reporting to the CEO.

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