Going Under the Knife: How Johns Hopkins University Transformed Training from Classroom Lectures to a Hands-On Experience

  • by Laura Casasanto, Former Managing Editor
  • February 25, 2011
Management
Johns Hopkins University and Heath System runs a complex SAP environment that includes financial, supply chain, and HR solutions and more than 10,000 users. Learn how the training demand for those users led Johns Hopkins to move from its original demo-only class structure to build a standalone training client in which students can get hands-on experience in the SAP system.

Johns Hopkins operates and manages hospitals throughout the world and is best known for Johns Hopkins University and Johns Hopkins Health System in Baltimore, MD. In 2007, Johns Hopkins voyaged into the world of SAP functionality with a big-bang implementation of SAP R/3 4.7, SAP Supplier Relationship Management (SAP SRM) 4.0, SAP Business Warehouse (SAP BW) 3.5, SAP Enterprise Portal (SAP EP) 6.0, SAP Exchange Infrastructure (SAP XI) 3.0, and SAP Solution Manager 3.0. In its unique structure, it has merged two separate corporations, Johns Hopkins University and Johns Hopkins Health System, into a single, unified, and stable SAP environment.

Johns Hopkins, ranked as US News and World Report’s top hospital for the past 20 years and world-renowned for patient care, research, and teaching, has a predictably strong focus on its own internal training. When its initial SAP implementation went live, it was quick to create a training framework for its SAP users, and after real-world experience with the system, quick to realize that that framework needed to be revamped. They moved from teaching through lectures to hands-on training thanks to a home-grown training client built by Johns Hopkins’ IT organization with internal resources.

Note
In 2010, Johns Hopkins moved to the environment it runs today by upgrading to SAP ERP Central Component (SAP ECC) 6.0 EHP 4, SAP SRM 7.0 EHP 1, SAP NetWeaver BW 7.0 EHP 1, SAP NetWeaver Portal 7.0 EHP 1, SAP NetWeaver Process Integration (SAP NetWeaver PI) 7.1, and SAP Solution Manager 7.0 EHP 1, and implementing SAP NetWeaver Master Data Management (SAP MDM).

Laura Casasanto

Laura Casasanto is a technical editor who served as the managing editor of SCM Expert and Project Expert.

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