Host Training Material or Documentation Internally or Externally from SAP Solution Manager with Learning Maps

  • by Rohan Parikh, SAP Solution Manager Lead, Centrica Plc
  • July 22, 2011
Manager
Learn how to make the best use of Learning Maps in SAP Solution Manager. This functionality enables end users to generate HTML-based Web pages from hosted training material and documentation that can then be shared internally or externally. Discover the configuration required for creating custom Learning Maps and tips on how to manage and share the material that can be hosted.
Key Concept
If you are using SAP Solution Manager for managing the implementation of new SAP solutions or to make changes to existing business processes, you will no doubt be making use of the blueprint and configuration functionality in SAP Solution Manager. This naturally creates the need for training your end users in the new functionality. This is what Learning Maps are designed for in SAP Solution Manager. You can use the existing project structure to assign training material and other help documentation that is presented to users in a Web browser. This can be further customized based on specific roles and end-user assignments.

If you are using SAP Solution Manager as your repository for implementation or template projects to document your blueprint and configuration, you will be familiar with the business process structure. This is the foundation for representing your SAP solutions and associated business processes in a structured way within SAP Solution Manager. Additionally, it provides the base to enable other functionality in SAP Solution Manager and as such is also the foundation for creating Learning Maps.

However, it may be the case that you are not using SAP Solution Manager to implement new business processes or to manage changes in your landscape. Regardless, the need for training end users in the new functionality still arises. You can choose to manage this in SAP Solution Manager using Learning Maps.

You can create a dummy structure against which to base the associated training material. Therefore, the storage of training material and help documentation is independent of how you manage the introduction and implementation of new functionality in your SAP solutions. However, for the sake of better management and readability, I recommend that this storage be referenced back to the business process structure rather than to a dummy structure.

I’ll show you how to set up Learning Maps in your SAP Solution Manager system. I will cover the prerequisites, step-by-step technical configuration, and maintenance. Then I will explain how to share and publish your Learning Maps and provide useful scenarios to make best use of this feature.

Rohan Parikh

Rohan Parikh is the SAP Solution Manager lead in the SAP Competency Center for the UK’s largest integrated energy company, Centrica Plc. He holds a BSc(Hons) in computer science from King’s College — University of London, and is SAP certified in SAP Solution Manager operations. He has experience across the entire SAP Solution Manager domain but focuses on the landscape and operations management area of SAP Solution Manager. He has practical experience in implementing, configuring, and detailing a tailored SAP Solution Manager roadmap to deliver project-specific, business-related, and operational value from using SAP Solution Manager to its potential. He is enthusiastic about promoting the use of SAP Solution Manager to all end users.

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