Interview: Michael Pytel on 7.1’s Work Center-Based Monitoring Functionality Technical Operations

  • by Scott Priest, Managing Editor
  • January 3, 2012
Discover the technical and visual features of Technical Operations, a new monitoring feature with SAP Solution Manager 7.1. Learn how it differs from the Computing Center Management System (CCMS), and the expected time to set up Technical Operations.
The Computing Center Management System (CCMS) has long been used for its monitoring and alerting features to keep track of SAP system performance. With SAP Solution Manager 7.1, SAP has introduced new monitoring functionality with a feature called Technical Operations.

Technical Operations is a work center-based functionality. It offers an improved UI and more functionality, though as NIMBL consultant Michael Pytel notes in a podcast with SAPexperts, it takes longer to set up. "In terms of effort, my mantra [is] four to six hours per managed system in order to get both managed system config done and the Technical Operations piece set up," says Pytel.

The results are that the look and feel of Technical Operations is stronger than that of CCMS. "It's got a really beautiful dashboard where you see the components of whatever system you're managing," says Pytel. "It's Flash based, you have the graphic on the center of the screen, the metrics on the right side of the screen. You can drill down into logs and things like that. The presentation is fabulous."

Scott Priest

Scott was the senior managing editor at SAPexperts, responsible for the content development and acquisition for topics including HANA, mobility, and Solution Manager. He graduated from Bates College with a BA degree in English. You may follow him on Twitter at @priestWIS.

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