Meeting Resistance to Implementing SAP Solution Manager? Here's What to Do

  • by Esteban Hartzstein, Director and Founder of Tebyon Consulting
  • March 12, 2010
Manager/Project Management
Here are five tips on how to explain why SAP Solution Manager should be considered an advantage to an organization, not a burden or the source of additional project cost. Also, learn how to structure the implementation of SAP Solution Manager once you have received approval.
Key Concept
SAP Solution Manager is a tool that substantially changes the way your SAP projects are handled. However, a clear plan, communication strategies, role definition, and support are essential to introduce SAP Solution Manager into an organization. You must provide the right environment, best practices, and guidelines to allow a company to accept SAP Solution Manager functionality and start using it effectively.

Many times when I talk to customers and partners, I hear people who are resistant to or uncertain about SAP Solution Manager and its methodologies, saying things like:

  • “Why do I need to bother with SAP Solution Manager?”
  • “It seems very complex.”
  • “I have been implementing SAP products for 10 years, and I can tell that you don’t need it!”

My answer is that, simply put, an implementation of any SAP solution will cost less and go more smoothly with SAP Solution Manager methodologies and tools. The total cost of ownership (TCO) is much higher when good methodologies are not used in SAP implementations. I have found SAP Solution Manager is especially useful in situations where implementations do not have any workable documentation or the original implementation team is no longer available.

Esteban Hartzstein

Esteban Hartzstein has a master of science degree in business administration, with a specialization in computer information systems, from Colorado State University and also holds the degree of Certified Public Accountant from Universidad de Buenos Aires. He is director and owner of Tebyon Consulting, a consulting firm dedicated to developing and implementing best practices for project management and IT operations while applying the latest methodologies, frameworks, and tools to support companies in improving their business processes and reducing total cost of ownership. Esteban has more than 25 years of experience in the IT field. In the last 13 years, he has worked in the SAP ecosystem in various roles in IT and consulting areas. He is a certified SAP ERP HCM consultant and solution manager.

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