Roadmap Session: The Key to a Successful QM Implementation

  • by Laura Casasanto, Former Managing Editor
  • June 3, 2010
The Quality Management (QM) module from SAP offers a wide range of functionality to help manage your quality initiatives. However, it is often implemented improperly — causing severe pain down the road. Enowa consultant Doug TenBrock says the key to getting your QM implementation right is to conduct an intensive one-day roadmap session.

The Quality Management (QM) module from SAP is designed to help improve the quality of a company’s products from the planning stages through execution. However, many companies implement QM without a firm understanding of its capabilities — leading to painful changes, poor user adoption, and other problems. 

Doug TenBrock, an SAP QM/materials management (MM) consultant at Enowa Consulting, is an expert in the field of QM implementations. TenBrock blames an overall lack of consulting expertise for many poor implementations of QM, and says he’s seen first hand what can go wrong when a detailed roadmap isn’t used to guide an implementation. At several companies, TenBrock has been forced to take drastic action — including reimplementation — to fix faulty QM implementations.

Laura Casasanto

Laura Casasanto is a technical editor who served as the managing editor of SCM Expert and Project Expert.

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