Troubleshoot the Three SAPSprint Root Error Categories for Server-Based Printing on Windows

  • by Michael Szardenings, Senior Developer, SAP AG
  • October 29, 2009
A failed printout can delay or disrupt important meetings or cause you to miss deadlines. See how to avoid printer failures when using SAPSprint by analyzing the three most common types of errors. Also find answers to common SAPSprint issues in the SAPSprint FAQs.
Key Concept

Processing in SAPSprint involves generating print data via the Windows Graphics Device Interface and routing the print data to the selected printer.

It’s the end of the quarter and the financials team needs to print out a series of reports. It sends the reports to print, but an error occurs with SAPSprint and stops the printing process. The team is on a tight deadline and needs the reports as quickly as possible. It’s up to you to ensure the team has the reports in time.

Three main categories of problems — communication errors, job processing errors, or problems with the physical printer — could be the root of the blocked printing. I’ll explain how you can use trace files to view the logged errors and then describe how you can solve each category of error. In cases of very specific problems, you may need to involve SAP support. By going through the processes in this article, you’ll uncover valuable information for your discussion with SAP support. At the end of the article I provide SAPSprint FAQ to answer common questions about problems with SAPSprint.

Michael Szardenings

Michael Szardenings is a senior developer in the SAP IMS organization. Working in the Systems Management Group within IMS, Michael is responsible for all kinds of Windows printing from SAP systems. He started his career in 1989 in the IBM Research and Development Lab in Germany, with the development of various user interface components for IBM mainframe computers. As SAP IBM came together on several joint venture projects in the systems management area, which includes job scheduling and printing, Michael’s focuses switched to SAP. He joined SAP in 2001.

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