Use SAP NetWeaver Portal’s Powerful Collaboration Capabilities to Enhance Communication Between Local and Remote Users

  • by Patrick Dixon, Associate Partner, IBM Corporation
  • March 15, 2008
Most IT projects would not succeed without some kind of collaboration. SAP NetWeaver Portal allows users to work together through its Knowledge Management (KM) component, which contains the Content Management (CM) functionality that enables collaboration, and which integrates the SAP system’s search and classification engine (TREX) to provide customized search results. This article explains how KM, CM, TREX, and their underlying architecture support collaboration, and looks at three SAP tools that foster communication between local and remote users: Collaboration Rooms, the Universal Worklist, and Instant Messaging.

Patrick Dixon

Patrick Dixon is an Associate Partner with IBM specializing in SAP NetWeaver applications. He has more than eight years of experience Web-enabling and integrating SAP systems with SAP NetWeaver Portal, SAP Internet Transaction Server, SAP NetWeaver Process Integration, and non-SAP systems solutions. He is a key speaker on portal implementation and content integration at WIS and SAP events worldwide. Patrick has a master’s degree in computer simulation from Bath University, and an MBA from City University, London.

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