Analyze Customer Systems with SAP Delivered Services

  • by Veit Eska, Solution Architect, SAP
  • Henrik Zimmermann, Senior Product Manager
  • Gergely Spiry, Service Architect, SAP
  • July 9, 2009

Veit Eska

Dr. Veit Eska studied physics at the University of Rostock and the Institute of Atmospheric Physics in Kühlungsborn, where he wrote a doctoral thesis on applied physics. He joined SAP in 1998, where he worked in the technical core competence team on the development of service tools for creating services such as SAP EarlyWatch alert. With regard to SAP Solution Manager 7.1, he is the product owner, architect, and developer of the custom code life cycle management (CCLM) platform.

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Henrik Zimmermann

Henrik Zimmermann studied geography at the University of Heidelberg and the Freie Universität Berlin in Germany, where he concentrated on collaborative development and digital image processing. From 1998 to 2000, he was responsible for setting up the geomarketing area at Cartogis. From May 2000 to December 2001, he worked at SAP as a Supply Chain Management developer in the master data area. Since January 2002, Henrik has been a product manager for SAP Solution Manager, focusing on monitoring, IT reporting, service delivery, knowledge transfer, integration of testing and job scheduling partner products, and solution documentation.

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Gergely Spiry

Gergely Spiry studied industrial engineering at the Universität Karlsruhe in Germany and the University of Reading in the UK. After completing his dissertation at Audi AG, he joined SAP in 1998, where he initially provided the SAP GoingLive Check, SAP EarlyWatch, and performance optimization services. He then worked in SAP Active Global Support, where he developed service content in the application and performance area. For SAP Solution Manager, he is involved in developing the service delivery platform (including Issue Management) and representing users.

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