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by Jim Baxter, Independent SAP Basis Consultant February 27, 2012
SAP Professional Journal – 

The number of monitor tree elements is astounding in the Computing Center Management System. It often leads to an overload of alerts being triggered, so much so that operators simply ignore them, not being able to keep up with the volume of alerts triggered. Examine this issue and define a concise, important set of alerts. This way, the system only triggers alerts that are meaningful and need to be addressed, reducing the volume of alerts sent to the operators.


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by Jim Baxter, Independent SAP Basis Consultant December 9, 2011
SAP Professional Journal – 

Faced with the bewildering array of monitors available in the Computing Center Management System (CCMS), it is not an easy task to define an acceptable range of monitors to provide a general picture of the health of your SAP systems. With SAP Solution Manager 7.0 systems up to enhancement package 1, Support Package 26, learn how to build a range of monitor elements using rules that help define an alerting infrastructure that does just that — monitor and alert on the base elements of your SAP system. Step through the setup and structure of the monitoring infrastructure.


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by Jim Baxter, Independent SAP Basis Consultant June 14, 2011
SAP Professional Journal – 
Setting up Root Cause Analysis (RCA) in complex SAP landscapes can be a daunting task. Follow a checklist for building RCA in your SAP Solution Manager system in a stable, correct manner.

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by Jim Baxter, Independent SAP Basis Consultant January 7, 2011
SAP Professional Journal – 
If you have a pure AS400 environment, it can often be difficult to find staff with skills to monitor the systems. Discover how, with a base set of commands, you can implement the Computer Center Management (CCMS) agent on your AS400 servers to push data to SAP Solution Manager for centralized monitoring  — even if you know very little about the AS400 operating system.