Search Results

[6 Matches Found]
 
Article icon
by Vessy Panayotova, Solution Manager Technical Analyst, Employment and Social Development Department, Government of Canada May 19, 2017
SAP Professional Journal – 

Vessy Panayotova shows how the new Solution Documentation in SAP Solution Manager 7.2 affects the configuration and administration of Change Request Management (ChaRM) and what to address when upgrading existing ChaRM functionality.


Article icon
by Vessy Panayotova, Solution Manager Technical Analyst, Employment and Social Development Department, Government of Canada May 10, 2016
SAP Professional Journal – 

Vessy Panayotova shares her experience with streamlining the release management process by using a little-known, out-of-the-box Change Request Management (ChaRM) functionality that requires very little customizing. The main benefits are a clear auditing trace and ease of release planning.


Article icon
by Vessy Panayotova, Solution Manager Technical Analyst, Employment and Social Development Department, Government of Canada April 6, 2015
SAP Professional Journal – 
Vessy Panayotova shows how to use enhanced configuration to improve your ability to repair Change Request Management (ChaRM) transactions with SAP report CRM_SOCM_SERVICE_REPORT in SAP Solution Manager 7.1. It allows you to modify the sequence of status changes.

Article icon
by Vessy Panayotova, Solution Manager Technical Analyst, Employment and Social Development Department, Government of Canada September 17, 2013
SAP Professional Journal – 
Solution Manager expert, Vessy Panayotova, shows you some tips for how to easily and quickly configure bilingual support in Incident Management and Change Request Management applications with Solution Manager 7.1.

Article icon
by Vessy Panayotova, Solution Manager Technical Analyst, Employment and Social Development Department, Government of Canada May 2, 2013
SAP Professional Journal – 

 - Learn how to configure two different approval procedures to use as part of the process for requests for change. You can use the same concept to configure as many procedures as needed.


Article icon
by Vessy Panayotova, Solution Manager Technical Analyst, Employment and Social Development Department, Government of Canada July 19, 2012
SAP Professional Journal – 
– Learn how Canada’s Department of National Defence used a new feature in Solution Manager 7.1 to modify the categorization of transactions in its system. By using multilevel categorization, the department not only improved its categorization of its systems’ transactions, but it gained a new functionality to achieve better reporting.