Service and Support

[77 Matches Found]
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by D. Russell Sloan, Implementation and Governance Specialist — SAP Solution Manager, IBM Global Business Services January 31, 2014
SAP Professional Journal – 
Russell Sloan shows you how to take advantage of many of the features available in the Business Blueprint (transaction code SOLAR01) to improve efficiency during solution design, provide transparency of change impacts, organize processes into value chains, and deliver solution documentation that is easy to navigate to the business and to operational support teams.

In Depth
by Marcus Wefers, Senior Director of Solution Management, Active Global Support, SAP SE | Sebastian Geissler, Senior SAP ALM Consultant, SAP December 12, 2013
SAP Professional Journal – 

Marcus Wefers and Sebastian Geissler teach you what you need to know about test management when making the switch to SAP HANA.


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by Tim Reimer, Owner, InfoPrag July 12, 2013
SAP Professional Journal – 

Tim Reimer explains the concept of business-driven IT management (BDIM), a way of demonstrating the relationship between IT actions and business value. 


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by Jereme Swoboda, SAP Solution Manager and NetWeaver Consultant, NIMBL May 16, 2013
SAP Professional Journal – 

– Jereme Swoboda of NIMBL outlines a number of the features and enhancements that have been added since Solution Manager Support Package (SP) 05. A few were released in SP06 but have been recently enhanced in SP08. See some sneak peeks at what is to come later in the year with SP09 and SP10.


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by D. Russell Sloan, Implementation and Governance Specialist — SAP Solution Manager, IBM Global Business Services April 26, 2013
SAP Professional Journal – 

- Learn about some of the caveats when using shortcuts in Solution Manager, including what exactly the shortcuts point to in different situations.


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by D. Russell Sloan, Implementation and Governance Specialist — SAP Solution Manager, IBM Global Business Services April 26, 2013
SAP Professional Journal – 

Manage alternate views of the Business Process Hierarchy using structure shortcuts. Learn how to manage your project content from both a business process perspective and an SAP module perspective.


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by Jereme Swoboda, SAP Solution Manager and NetWeaver Consultant, NIMBL April 12, 2013
SAP Professional Journal – 

Solution Manager and NetWeaver consultant Jereme Swoboda of NIMBL walks you through a better way to transport Technical Monitoring documentation by creating a package in which to store it.


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by D. Russell Sloan, Implementation and Governance Specialist — SAP Solution Manager, IBM Global Business Services April 10, 2013
SAP Professional Journal – 
D. Russell Sloan explains the roles and responsibilities of the team members using Solution Manager during the configuration phase and provides recommendations on how to store your documentation and transport references.

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by D. Russell Sloan, Implementation and Governance Specialist — SAP Solution Manager, IBM Global Business Services March 14, 2013
SAP Professional Journal – 

Managing configuration from Solution Manager allows you to control access to the configuration and encourage continuous documentation during the build phase of your project. Learn how the relationship between Solution Manager and the development environment allows you to preserve a golden configuration environment, support unit testing, and manage the delivery of solution configuration as logical units of work around business processes.


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by Rajesh Ray, Senior Managing Consultant and SCM Product Lead, IBM Global Business Services | Abhishek Kaul, Senior Managing Consultant, IBM GLobal Business Services February 25, 2013
SAP Professional Journal – 
 – Observe the role the subprocesses in the Business Process Hierarchy (BPH) in SAP Solution Manager played in an APO project.

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by George Anderson, Senior Director & GPE, Microsoft Services | John Dobbins, SAP Basis Project Lead January 17, 2013
SAP Professional Journal – 
Before you can upgrade your SAP system to enhancement package 5, you need to make sure your Solution Manager system is up to speed. Make note of these preparatory activities.

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by D. Russell Sloan, Implementation and Governance Specialist — SAP Solution Manager, IBM Global Business Services December 21, 2012
SAP Professional Journal – 

SAP solutions require a considerable amount of end-user training. Navigating through a large collection of training material can be daunting for a new SAP end user. By aligning the training to the business processes and to specific jobs, SAP Solution Manager Learning Maps can make accessing training more streamlined.


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by Marcus Wefers, Senior Director of Solution Management, Active Global Support, SAP SE | Sonal Kumar, Senior Product Manager, Active Global Support, SAP Labs India October 15, 2012
SAP Professional Journal – 
You can capture a document number generated while executing a test script in the data file.

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by Marcus Wefers, Senior Director of Solution Management, Active Global Support, SAP SE | Sonal Kumar, Senior Product Manager, Active Global Support, SAP Labs India October 15, 2012
SAP Professional Journal – 
Review the test data needed for the test automation of the order-to-cash business process.

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by Marcus Wefers, Senior Director of Solution Management, Active Global Support, SAP SE | Sonal Kumar, Senior Product Manager, Active Global Support, SAP Labs India October 15, 2012
SAP Professional Journal – 
Download a table that shows the structure of an SAP TAO test script for transaction VA21.

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by Marcus Wefers, Senior Director of Solution Management, Active Global Support, SAP SE | Sonal Kumar, Senior Product Manager, Active Global Support, SAP Labs India October 15, 2012
SAP Professional Journal – 

Companies updating their SAP solutions with custom developments, performing configuration changes, or deploying SAP Support and Enhancement Packages can gain significant efficiency gains when using automated tests. See how to create automated regression tests of your end-to-end business processes with SAP TAO and SAP Solution Manager.


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by D. Russell Sloan, Implementation and Governance Specialist — SAP Solution Manager, IBM Global Business Services August 29, 2012
SAP Professional Journal – 

IBM's D. Russell Sloan shows how to use the new Web Dynpro interface to navigate the Business Process Repository more quickly and retrieve relevant content for your project in a more interactive way. Explore the new filtering and sorting capabilities that allow you to navigate the voluminous library of SAP content very quickly using the new interface in SP05.


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by Vessy Panayotova, Solution Manager Technical Analyst, Employment and Social Development Department, Government of Canada July 19, 2012
SAP Professional Journal – 
– Learn how Canada’s Department of National Defence used a new feature in Solution Manager 7.1 to modify the categorization of transactions in its system. By using multilevel categorization, the department not only improved its categorization of its systems’ transactions, but it gained a new functionality to achieve better reporting.

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by Michael Pytel, Senior NetWeaver and Solution Manager Architect, NIMBL May 14, 2012
SAP Professional Journal – 
Solution Manager expert Michael Pytel, of NIMBL, explains why Solution Manager 7.1 has gotten so much attention — and why you might need to upgrade.

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by Raquel Cunha, Independent SAP Solution Manager Consultant May 1, 2012
SAP Professional Journal – 
Learn how to make available for testers and test managers the scenario, process, or process step assigned to the test case during sequence maintenance and test execution.

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