Enhance the User Experience with SAP Screen Personas 3.0

  • by Kaushik Choudhury, Senior SAP Supply Chain Consultant
  • October 4, 2016
Discover how SAP Screen Personas can enhance user experience and productivity exponentially. Learn how to design and build personas screens without any involvement of technical consultants. Learn step-by-step configuration to realize a real-life business requirement.
Learning Objectives

By reading this article, you will learn:

  • A decision matrix to select the best user interface (UI) approach for a business scenario
  • Key functionalities and salient features of SAP Screen Personas 3.0
  • Some real-life user experience business scenarios and step-by-step detail configuration showcasing the way SAP Screen Personas can realize business requirements
Key Concept

SAP Screen Personas is an add-on for SAP ERP Central Component (ECC), SAP Business Suite on SAP HANA, and SAP S/4HANA. The user experience is the center of the user adoption of an application and SAP has made it as its prime focus now.

In my view, for a long time SAP has focused primarily on functionality and user interface (UI) was secondary in the priority list. I have come across business users from different business sectors across the board who were impressed with the features and functionalities available in SAP, but expressed their discontent in using complex SAP navigation screens. The good news is that SAP has taken this feedback seriously and has come up with a new approach to address the user experience. As of today, a number of methods are available to boost the user experience, and each is best suited for a particular business environment.

Before I describe the SAP Personas 3.0 in detail, I outline the scenarios for which SAP Screen Personas is the right UI approach.

As shown in Figure 1, you should consider using SAP Screen Personas when the transaction access requirement is not around mobility (mobile devices) and your business is looking for a customized, personalized, simplified screen. Over a period of time SAP has included a number of fields in the user screens to cater to the business requirements of different industry sectors. This has resulted in complex, crowded screens with many fields that may not be required or available in a number of different user screens. SAP Screen Personas enable you to easily design screens that are relevant for your needs and merge screens into one single screen. It is possible to have the same look and feel (style guide) as a Fiori application to ensure the identical user experience as you would have using Fiori.

Figure 1
An SAP Screen Personas use case

Here are a few of the terms related to functionalities used frequently in SAP Screen Personas:

  • Flavors: A flavor is like a screen variant. A particular SAP screen is personalized as per a business requirement. The important thing to remember is that you can have more than one flavor for an SAP transaction.
  • Theme: Themes are like the style guides in which a set of fonts, colors, and layout is defined. Themes are used to realize consistency in the look and feel of a screen’s design.
  • Scripts: Scripts are a set of codes written to automate or tweak a few things. In SAP Screen Personas these codes are stored along with a flavor.

Now that you have an understanding of the basic terminology, I explain how SAP Screen Personas can be leveraged to meet business requirements and shape the user experience.

Kaushik Choudhury

Kaushik Choudhury is a senior consultant in the supply chain management field with more than a decade of experience in supply chain consulting in principal positions for leading brands across the globe. His focus is on business transformation, business reengineering, proof of concept and solution design, and end-to-end implementation. He has a proven track record of delivering in alignment with business expectations and possesses a unique combination of profound business process understanding, consulting skills, hands-on SAP system experience, and effective management capabilities. Kaushik has operated seamlessly in highly agile and iterative environments in which solutions are implemented incrementally with ongoing design changes. He has extensive experience in Agile and Waterfall delivery methodologies in large SAP supply chain implementation programs.

See more by this author


No comments have been submitted on this article. 

Please log in to post a comment.

To learn more about subscription access to premium content, click here.