Plan Service or Maintenance Order Operations Using Configurable Task Lists

  • by Manish Parchure, Lead Consultant, Infosys Technologies Ltd.
  • July 17, 2013
/Project Management
Learn how to use a configurable general maintenance task list to perform sophisticated planning that can streamline operations. This solution enables companies with customer service or internal plant maintenance operations to minimize their master data and facilitate their administrative tasks.
Key Concept

Service or maintenance planners in customer service or plant maintenance operations often face the challenge of maintaining appropriate planning data (based on the requirements of individual pieces of equipment) while keeping master data at a minimum. You can maintain one comprehensive general maintenance task list that covers the requirements of all equipment in a device type (e.g., a motor or pump). You also can create and assign object dependencies to each operation in this task list. The task list serves as a group that covers the requirements of all possible variations of equipment. 

Planning requirements for servicing or repairing equipment, such as the number of hours, the components, and the type of operation, may vary depending on features, use, and operating conditions. In such a situation, you usually use either a task list with a generic data set and adjust planning in each maintenance or service order later, or you create and manage multiple variants of a task list.

Instead of using this method, however, you can account for the requirements of all equipment using one comprehensive general maintenance task list with a classification system, variant configuration, and Plant Maintenance/Customer Service (PM/CS) maintenance plans and orders. I explain the following processes:

  • Create the basic master data for the configuration solution
  • Maintain the configurable general maintenance task list
  • Apply the configurable general maintenance task list in the selection of required service or maintenance operations and planning data

I also explain the basic master data and configuration setup requirements for using configurable maintenance task lists, and how they work. Two sidebars introduce the basic process and coding:

  • “An Introduction to PM/CS Preventive Maintenance”
  • “A Brief Introduction to Object Dependency Syntax”

Manish Parchure

Manish Parchure has been an expert functional consultant in SAP for more than 10 years. He has vast experience in Quality Management, Plant Maintenance, Materials Management, and Solution Manager. He has been involved in large SAP projects in different capacities and roles such as module consultant, functional analyst, lead, and project manager. He has worked on end-to-end implementations and support, rollout, enhancement, training, and IT solution consulting projects. Manish is currently a Lead Consultant at Infosys Technologies Limited. He holds a bachelor’s degree in engineering.

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