Understand the core SAP QM Audit Management processes. The core transforms audit processes by structuring the way audits are performed companywide and by structuring the lists of questions for each type so that everyone grades by the same measurements. Review the key core processes within SAP QM Audit Management and see a demo of each of the steps showing the key screens and reports.
SAP QM Audit Management was originally developed for the SAP Customer Relationship Management (CRM) module and then adapted to SAP Supplier Relationship Management (SRM). It was later adapted in SAP ERP in release SAP ERP 4.7. There have since been two enhancement releases for more functionality in SAP ERP Central Component (ECC) 6.0 and enhancement package 4. By the time it was adapted into SAP ERP Quality Management (QM), the processes had already been well exercised in CRM and SRM.
Too many companies have loose audit processes and may even have different processes per plant or sub-organization. The actual audit types, audit questions, and audit process steps in most cases should be the same across the organization. SAP Quality Management (QM) Audit Management can provide companies with a platform for standardizing and simplifying audit processes.
You can break the audit process into four sub-processes (Figure 1):
- Master data setup/configuration
- Audit processing
- Corrective action