Three Steps to Exchange Instructions with Logistics Partners

  • by Ganesh Sundaramoorthy, SAP Senior Consultant, Infosys Technologies Ltd.
  • November 1, 2005
You can transfer instructions between documents in an SAP system through text copy configuration and IDocs. Learn how the system passes them through the supply chain cycle via a simple three-step approach.
Key Concept
IDocs are standard formats provided by SAP to exchange data electronically with business partners. Text exchange with logistics partners (shippers, forwarders, carriers) is one of the key components of successful integration of the supply chain and can contribute greatly to customer satisfaction.
In any business scenario you need to exchange information across the supply chain with logistics partners. These business instructions could include shipping, warehouse, carrier, packing, or customer instructions (Table 1). In SAP, you can configure business instructions as text types. All versions of R/3 facilitate text types and text copy functionalities. This process applies to all versions of SAP, including mySAP ERP ECC.

Consider this business scenario: A customer orders a graduation gift for his son and wants to send the message "HAPPY GRADUATION DAY, MARK" with the package. The customer enters this message in a text field while ordering the gift online. I will show you how this customer message travels in SAP across the supply chain documents to the gift recipient. You can use the settings and methodology described in this article for all types of instructions.

Ganesh Sundaramoorthy

Ganesh Sundaramoorthy is a logistics consultant with more than seven years of consulting experience. He holds a bachelor’s degree in chemical engineering and a master’s degree in business administration. He has worked in high-tech manufacturing, the watch industry, and retail.

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