Users Can Collaborate with Developers to Influence Good Dashboard Design

  • by Ryan Goodman, CEO, Centigon Solutions, Inc.
  • June 2, 2011
A collaborative process between business and IT stakeholders is the key to a successful dashboard strategy. Learn strategies to improve this collaboration and gain insight into development issues that users can influence.
Key Concept

User experience dictates how an end user perceives value and utility from interacting with a dashboard. Dashboards rely on good user experience design to ensure business users can easily consume and assimilate information.

Dashboards provide an approachable entry point for 80 percent of business users within many organizations who do not typically benefit from business intelligence software. Business and IT stakeholders responsible for maximizing their software investments in BI solutions have powerful technology at their disposal. This article provides basic guidelines to building dashboards with SAP BusinessObjects Dashboards (formerly Xcelsius).

BusinessObjects Dashboards provides a free-form design paradigm, allowing developers to create the optimal experience for consuming information. This free-form design paradigm is a double-edged sword because it provides maximum flexibility to create a wide range of dashboard applications; however, such flexibility requires developers and business consumers to collaborate to ensure business objectives are satisfied. With a sound scoping design process, data connectivity, and simple user experience, BusinessObjects Dashboards can be a very effective tool for a wide range of BI needs.

Ryan Goodman

Ryan Goodman is founder and CEO of Centigon Solutions, an author, and an expert in business intelligence dashboards. As a previous technical evangelist and sales consultant at SAP BusinessObjects, he has implemented hundreds of successful SAP BusinessObjects Dashboards and Xcelsius projects spanning more than seven years. You may read his blog at

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