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[10 Matches Found]
 
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by Gil Magana, Principal Consultant, Intelligroup July 20, 2010
BI/Financials/HR/SAP Professional Journal/SCM – 
In a business-to-business scenario, distributors or resellers typically place orders using their own material numbers — not those of the manufacturer. This feature is often overlooked on most Web sites, but it is a touch of personalization that allows customers to transact more quickly online due to their familiarity with their own products. Enabling customers to search for and place orders using their own product numbers not only increases productivity but also improves customer satisfaction. Find out how you can use customer-material information records to streamline SAP CRM processes such as order entry and product searches if you have sales-area-dependent customer part numbers.

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by Gil Magana, Principal Consultant, Intelligroup February 15, 2009
BI/Financials/HR/SAP Professional Journal/SCM – 
Organizations that have both SAP ERP Human Capital Management (SAP ERP HCM) and SAP CRM can set up their systems to share employee master data, thereby eliminating dual maintenance of employee data, master data errors, and inconsistencies. Follow step-by-step through the process from activating integration in SAP ERP HCM to replicating the employee master data from SAP ERP HCM to SAP CRM.

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by Gil Magana, Principal Consultant, Intelligroup January 15, 2009
BI/Financials/HR/SAP Professional Journal/SCM – 
Ensure that your users can easily read through your online sales screens by labeling fields with your own company-specific terminology, such as changing “sales group” to “sales block.” All it takes is a few simple steps.

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by Gil Magana, Principal Consultant, Intelligroup November 15, 2008
BI/Financials/HR/SAP Professional Journal/SCM – 
Find out how you can create a custom text type in seven steps that allows you to record all the data you need to support your customers.

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by Gil Magana, Principal Consultant, Intelligroup October 15, 2008
BI/Financials/HR/SAP Professional Journal/SCM – 
Follow these steps to transport marketing attribute master data from your CRM source client to other target clients without having to rework the same data over and over.

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by Gil Magana, Principal Consultant, Intelligroup November 15, 2007
BI/Financials/HR/SAP Professional Journal/SCM – 
If you are considering upgrading from earlier versions of mySAP CRM, you have two options — the current SAP CRM 2005 and the upcoming SAP CRM 2007. See how key areas in SAP CRM 2007 differ from SAP CRM 2005.

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by Gil Magana, Principal Consultant, Intelligroup April 15, 2007
BI/Financials/HR/SAP Professional Journal/SCM – 
Learn how you can install Text Retrieval and Information Extraction for Internet Sales to augment your E-Commerce functionality. Although the Basis team usually works with the CRM team on the implementation, the roles are often not clearly defined, which can lead to redundancy. These tips help the CRM team avoid this overlap by explaining how to complete the installation without relying on the Basis team.

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by George Fratian, CRM Project Manager October 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Learn how to put together a quick proof of concept for Interaction Center (IC) WebClient and how you configure it based on configuration profiles. Then, discover how to tweak these configuration profiles to fulfill your business requirements.

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by Gil Magana, Principal Consultant, Intelligroup June 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Are you trying to decide between using Interaction Center (IC) WinClient or IC WebClient? With all the variations of interfaces, methods, and terminology, the limited information available to support these choices further complicates an already tricky situation. Find out about the differences between IC WinClient and IC WebClient for a mySAP CRM call center and some high-level considerations you should ponder before committing yourself to a platform.

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by Gil Magana, Principal Consultant, Intelligroup January 15, 2006
BI/Financials/HR/SAP Professional Journal/SCM – 
Follow this process to find out how to display Business Server Page (BSP) applications such as Interaction Center WebClient (IC WebClient) when you receive a "Cannot find server" error message.